I got a r.a.t into my pc... Pc/steam hijacked please help :(

[xddme]

So my pc got a r.a.t (remote access trojan , remote administration tool) on december 30st i got it through skype (this guy sent me a file and i was stupid enough to click download) so i ran the .exe and then ♥♥♥♥ started happening... My webcam turned on my mouse was moving and the guy ( Phantom http://steamcommunity.com/id/PhantomDaBest ) sent a message to my friend. So then he logged in my account and traded all of my cs go items to his account . You can see all the items in his inventory i linked his profile above. I lost really good skins and a knife which adds up to around $200. After i noticed that all my items were gone which was like 2 minutes later it happened i shut down my pc... Then after like 30 mins i logged back in and did a factory reset to when i got my pc so i wiped my pc and deleted everything off of it ( which is the only way to get a rat off your pc ) then i contacted support telling them this story and i told them all the info they needed... Now i created the ticket on december 31st and its what january 12th when are they going to reply exactly? And will i be getting my items back because in starting to lose hope :(

[xddme]

And yes he is vac banned for cheating hes a cheater and he is a highly skilled hacker he know how to ddos reroute ssl keys and ♥♥♥♥.. He did it to me. He has like 2 accounts hes been vac banned on

[Pcnuttie]

SCAN for viruses, I'd do a reformat and backup a few things and change password and contact steam support on HTTPS secured website. Also if you're using Windows 7 make sure Remote Assit is OFF.

[ReBoot]

Scan for viruses. Do an offline scan, that is get a bootable CD/USB virus scanner. Reactively running a virus scanner from within the infected system is a placebo.

[xddme]

I changed my passwords to all of my emails i forgot to mention and i have a VPN and i got avast anti virus so my pc is secured

[Muppet among Puppets]

Use a two way firewall as well.
But its really important that there is no way the malware can be there anymore!

[ReBoot]

sgt. furball #ROADTOMGLETSGONIGG eredeti hozzászólása:

I changed my passwords to all of my emails i forgot to mention and i have a VPN and i got avast anti virus so my pc is secured

How do you know your PC is secured? Did Avast remove the virus?

[xddme]

But the only thing im worried about is will i get my items back

[ReBoot]

sgt. furball #ROADTOMGLETSGONIGG eredeti hozzászólása:

But the only thing im worried about is will i get my items back

How do you know your PC is actually clean? "I have Avast" isn't the right answer. Did it at least remove the virus?

[xddme]

Yes i ran the scanner there are no viruses on my
Pc

[xddme]

I did this like right after i got the rat

[ReBoot]

sgt. furball #ROADTOMGLETSGONIGG eredeti hozzászólása:

Yes i ran the scanner there are no viruses on my
Pc

Has Avast told you you had no viruses?

[xddme]

I did a factory reset and wiped my
Pc the. I got avast and vpn

[xddme]

Yes avast told me i have no viruses

[ReBoot]

sgt. furball #ROADTOMGLETSGONIGG eredeti hozzászólása:

I did a factory reset and wiped my
Pc the. I got avast and vpn

Assuming the virus is just a remote access tool without further tricks up it's sleeve, a factory reset is enough. However, I wouldn't feel secure if I were you.

[xddme]

Well nothing happened after 2 weeks i got the rat so i feel secured