Mastercard verification

[JustCallMeDJ]

So i recently started using my new mastercard and buy stuff. Steam wants me to verify that its my mastercard blabla etc. What the ♥♥♥♥ is this ♥♥♥♥? anyways, i try the verification and it just wont work. I think its rediculous that steam wants to mess about with my mastercard. I gave them my money, THEY SHOULDN'T ASK MORE OF ME THAN THAT. Is there a way i can talk to someone who can fix this ♥♥♥♥? Im not going to drive to my bank especially because steam wants to ♥♥♥♥ around. Who can i talk to? who gets this verification done?

[TirithRR]

The verificaiton system is simple.

When you attempt to verify your new credit card, Steam makes two small authorization charges (usually 1-2 USD each, but varies depending on your currency). These values are random.

You log into your credit card's card holder account and view the pending charges.

Record the charges, and then put the values into the Steam verification. If the two values you put in match the two values Steam attempted, then it is verified that you own the card (because you have access to the card holder's account).

You have three attempts. If you fail all three attempts, you must wait the default 7 days for a new card to be verified.

The charges are temporary, they never actually take the money. Depending on the Bank or Credit Card company, it takes 3-5 days for the charges to disappear.

If you don't want to use the verification system, you just need to do the 7 day wait. The 7 days give people time to respond to stolen or compromised credit card information and undo the charges before the funds in Steam are used on the Market and spread to other users.

The restriction is only on the Community Market. You can still use the funds to buy things from the Steam Store and the in game stores.

[JustCallMeDJ]

when i put the verification it just tells me its denied instatnly

[TirithRR]

Is it a real debit or credit card, or is it just a prepaid?

Not all cards work with the verification system. Prepaids may not. If there is no balance on the card it definitely won't work, as you'll probably need at least 4 dollars to attempt.

If for some reason your card does not work with the verificaiton system, then your only option is to wait the 7 days. That is the default for all new payment methods. Only some credit cards and debit cards have the added featur of being able to instantly verify using the Verification system.

[JustCallMeDJ]

il add a small ammount on the card.. its a prepaid mastercard

[JustCallMeDJ]

Tirith, i sent the transaction and steam took the money from my mastercard. HOWEVER i don't see the transactions in the mastercard history... what do i do now? and will that money be put back on that card?

[TirithRR]

The money will be put back. Steam never collects it.

You may have to call mastercard to find out exactly what the values were, as sometimes cards do not show the authorization attempts.

[JustCallMeDJ]

I doubt they will pick up the phone at 10pm.... this whole process if rediculous..

[TirithRR]

Originally posted by OphiS:

I doubt they will pick up the phone at 10pm....

Mastercard has a 24/7 support line for their customers. Just call the number on the back of the card.

this whole process if rediculous..

The system is a 7 day waiting period for new payment methods on the Community Market. This process is a unique process that allows you to bypass the 7 day wait given a very specific set of steps. It's not ridiculous, it's just very narrow in it's application.

[JustCallMeDJ]

the number for belgium (0800 1 5096) doesnt work... doesnt even ring, just hangs up.

[monki]

HELP ME WHAT DO I DO ????

[Ari]

this verification system is terrible,i dont want to wait for 5 days and 2 days to wait for my verification amount to be given why dont just send something like a code to our emails or something

[StickyPawz]

Originally posted by Lit for 20:

this verification system is terrible,i dont want to wait for 5 days and 2 days to wait for my verification amount to be given why dont just send something like a code to our emails or something

Sending an email code does nothing to prevent people from using stolen credit cards. Verification amounts are something only the actual card holder can access.

[Rim Yroto]

Good