Duplicate CD key :: Help and Tips

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Maximum Overdrive May 5, 2015 @ 2:00am

Duplicate CD key

I just bought a new game, it isnt secondhand/used. and as I was about to install it, steam asked for the CD KEY, so i entered it, steam said it was a duplicate CD key. but how? Ive already reported to steam support. I really dont want my money wasted. anybody has the same problem?

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Showing 1-15 of 15 comments

toot toot May 5, 2015 @ 2:01am

nope

Maximum Overdrive May 5, 2015 @ 2:02am

Originally posted by Lock3283:
nope

you think steamsupport will help me with this?

Maximum Overdrive May 5, 2015 @ 2:13am

Originally posted by pike:
contact the retailer you got the key from , the problem is between you and them not steam . if the retailer is a legit outfit they will give you another key

okay, i will. I read the terms and conditions of the retailer they said that "Product codes/ keys for discs verified defective will not be replaced. In such events, only replacement discs will be give" dafuq is that about? a new disc? a new disc doesnt matter if the codes dont work

Mr-LoCa May 5, 2015 @ 2:17am

thats true, a new disc wont fix your problem.
usually if you contact the website/store where you'f bought the game they will give you a new key/game.

-> always buy keys from trusted websites

Forcen May 5, 2015 @ 2:26am

Valve doesn't owe you anything, you didn't pay them right? Get mad at the people responsible instead.

MaxNaNO May 5, 2015 @ 2:45am

Maximum Overdrive May 5, 2015 @ 2:58am

Originally posted by Mr.LoCa:
thats true, a new disc wont fix your problem.
usually if you contact the website/store where you'f bought the game they will give you a new key/game.

-> always buy keys from trusted websites

I bought the game from a trusted retail store here in our place. I hope theyll help me.

Splash Colour May 5, 2015 @ 3:18am

Originally posted by CHEESE:
Originally posted by Mr.LoCa:
thats true, a new disc wont fix your problem.
usually if you contact the website/store where you'f bought the game they will give you a new key/game.

-> always buy keys from trusted websites

I bought the game from a trusted retail store here in our place. I hope theyll help me.

I am pretty sure most would say they are *trusted* but just how trusted are they? have they had feedback from others to ensure it?

MuPpeR Jun 6, 2015 @ 5:49pm

if the cd key has been used doesn't that mean someone has used a pirate cd key to activate an illegal copy, which means that Steam has to check the original account with that CD key

my mate just gave me a copy of a game for my birthday. I have gotten this duplicate CD key error. He would have bought it from a main stream retailer in Australia.

the effort of hoping he has the receipt getting that of him and/or giving him the game back to go to a store to exchange kinda sucks considering

1) the store didn't do anything wrong
2) my mate didn't do anything wrong
3) i haven't done anything wrong & can't play an awesome game I got for a present

Last edited by MuPpeR; Jun 6, 2015 @ 5:49pm

DarkCrystalMethod Jun 6, 2015 @ 6:04pm

There's certain stores of ill repute that sell games that they re-shrink wrap (they're masters, you can't tell) after they're done and ready to sell to you. Its how they keep the employees up to date on the games they're about to sell. Trust only the steam store in this regard. Otherwise your mileage will vary. (Physical stores not named... but you can guess real easy.)

Last edited by DarkCrystalMethod; Jun 6, 2015 @ 6:04pm

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