Steam store plays trailer in wrong language

[Trevelyan]

I have every setting/option I could find set to English (preferably English English over US English). However I keep encountering an ever increasing number of game store pages where the trailer video is in German; and I've not been able to find a way to get it to play them in English.

In the end I have to look the trailer up on youtube.

This happens on all my platforms (Win, OSX & Lin).

I assume it is to do with my location, so I ask please do not select language based on my location; but rather use the steam clients interface language selection.

[$epsi$]

Hello

[INoTaMistaKe]

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[El Guiri]

Same problem, very annoying. It looks like steam store is using the country you live in to assume the language, rather than look at your actual language preference setting. Too bad for all the expats who don't speak the language of the country they work in...

[El Guiri]

For example all the Call of Duty Black Ops III videos are in Spanish for me although I have English set as my language.

P.S. Fallout 4 and Witcher 3 are Ok for me too, i.e. store videos are in English.

[vimundr]

How dares Steam to assume my language preference identity?! Same here, I'm Russian, live in Russia, and all Russian translations are just atrocious compared to the original. They make me cringe. Please Steam, why r u of torturings me so much? :'(

[Mr. Whiskers]

So there is no resolve for this problem? :(

[Yglika]

Yeah I really don't get this. Almost every website and not just Steam has constantly problems with this. What's so hard to understand for web-designers that IP does not necessarily define the language the person speaks with or even wants to have? If I type .com I do NOT want to be redirected to .de .fr. .whatever just because of my current location. And if I have preferences _English_ in my account the same applies. It's... incredibly annoying, really.

[lifesucux]

Have the same problem. Get "A Plague Tale: Innocence" trailers in german, altho my settings are all English. This is so lame.

[jake_westmorley]

This problem still hasn't been fixed it seems. I'd accept auto-detection that can be overridden.

[.t3.]

Having a similar issue only with French because I'm Canadian? I guess? I'm not even in a prominently French speaking province (I only remember what I learned in high school which wasn't much). To add insult to injury I'm having hearing issues and the subtitles are in French as well.

[Trondesson]

Originally posted by jake_westmorley:

This problem still hasn't been fixed it seems. I'd accept auto-detection that can be overridden.

I don't think Steam considers it a problem that needs fixing, only we unhappy few do.

[Menzagitat]

Steam please implement the setting correctly and cache the videos in other languages too.

[Slion]

I've been living abroad for over 15 years and I don't recall this being a problem before. Today however it is, both in app and website.

[Vox]

I just hate bad dubs, so I really don't want to see trailers in my native language... I hope steam fixes this issue.

[Rodentia Assassinata]

What is Steams problem with having to answer questions directly to their customers all about? It is a fact that the world is cosmopolitan & that we may reside in a country but not speak the local tongue. When I have the choice of my preferred Language then see that it covers all areas that show Text or Videos for that matter. Especially the Steam Store! Also, having to ask for English in I don't care what galaxy you're from, should not even come into the equation! English should be a default Language across all galaxies. So Retarded! Please allow English to be seen in all stores folks, upon request obviously! Cheers!!!!