How do I enter a new cd key to replace old?

[Ravishin' RazZzy! ~KMA~]

I just purchased a DiRT 2 key to replace my my old install, and I can't find any way to remove the previous install activation, before applying the new key.

Any ideas?


Thanks in advance!

[Ravishin' RazZzy! ~KMA~]

About ~8 months ago, my gfwl account lost my games, and I just recreated a new account for them. I need to activate the new key to get my gfwl activation key, otherwise I can't save my progress, profile, nor join multiplayer.

I was just going to try activating the new key, but seen threads that said something to the effect of "you already have the game in your library", and the activation wouldn't work.

[tmwfte]

Short story: You can't. Not on the same Steam account.

Long story: Although you can contact Steam Support in order to get the original Dirt 2 removed, if you try to activate a new key, they'll just wind up giving you exactly the same key/GFWL activation as they did before.

[Ravishin' RazZzy! ~KMA~]

ok, thank you very much tmwfte

I just now tried to contact support, but none of the dropdown menu items were applicable to my request. I just selected one so I could make a request. In turn, I just get an automated generic response.

In regards to steam support, will a human actually read, and respond to my request?

[Blaagh]

Steam Support can't help you .. you are totally barking the wrong tree here!

When in Steam you can view your (old) gfwl / productkey - use that to contact microsoft/xbox-live support and recover your old account / let them clear up the mess.

Another option would be to create a second steam-acc and activate the game on that one. then use the gfwl key to register the game on your new xbox-live account. Then use your first account to play the game and login with your new xbox-live account. steam will not care which xbox account you login.

[Ravishin' RazZzy! ~KMA~]

Tyvm, JCDenton

I will definitely give those suggestions a try :)

[Ravishin' RazZzy! ~KMA~]

I tried the second option first, and it worked great!

I thank you again for the suggestions, JCDenton :)