Dead Island Not Working

[Basilacios]

Today I regrettably bought, downloaded and attempted to play Dead Island. At first it played but the game was windowed and the screen black. Apparently this is a common issue so I started going through the various solutions suggested online. I even deleted the game and redownloaded and installed but now a Windows box comes up saying the program is not working.

I've tried verifying the cache and everytime it says one validate failed.

Also the following is the log info:
CLOG: [PID] 8324
CLOG: [CFactory::CreateObject] WARNING! object of class <GameDI> creator_level==NULL!
INFO: [CPU] vendor: GenuineIntel, features: FPU CMOV TSC MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2, clock frequency: 2194.92MHz
INFO: [CPU] CPUs: 1, Cores: 4, HT: Yes, Logical processors: 8
WARN: [ParseUnit] cannot open file 'QuickAccessVars.scr'
CLOG: [TaskManager] TM3a36a390, dedicated worker threads: 1 + 7
CLOG: MonitorIndex chosen: 0
CLOG: VendorDesc: Intel(R) HD Graphics 4600
CLOG: VendorID: 8086/32902
CLOG: DeviceID: 416/1046
CLOG: Driver: nvumdshim.dll, version: 9.18.13.2702
CLOG: Error: atimgpud.DLL not found. Unable to detect number of GPUs!
INFO: D3DRenderer: supported display modes:
INFO: 320x200, bpp:16, hz:60, fmt: R5G6B5, widescreen: yes
INFO: 320x200, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: yes
INFO: 320x240, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 320x240, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 400x300, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 400x300, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 512x384, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 512x384, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 640x400, bpp:16, hz:60, fmt: R5G6B5, widescreen: yes
INFO: 640x400, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: yes
INFO: 640x480, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 640x480, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 800x600, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 800x600, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 1024x768, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 1024x768, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 1152x864, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 1152x864, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 1280x600, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 1280x600, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 1280x720, bpp:16, hz:60, fmt: R5G6B5, widescreen: yes
INFO: 1280x720, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: yes
INFO: 1280x768, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 1280x768, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 1280x800, bpp:16, hz:60, fmt: R5G6B5, widescreen: yes
INFO: 1280x800, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: yes
INFO: 1360x768, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 1360x768, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 1366x768, bpp:16, hz:60, fmt: R5G6B5, widescreen: no
INFO: 1366x768, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: no
INFO: 1440x900, bpp:16, hz:60, fmt: R5G6B5, widescreen: yes
INFO: 1440x900, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: yes
INFO: 1600x900, bpp:16, hz:60, fmt: R5G6B5, widescreen: yes
INFO: 1600x900, bpp:24, hz:60, fmt: X8R8G8B8, widescreen: yes
CLOG: PC: Backbuffer is sRGB (if supported)
INFO: TweakFlags: 0
ERRR: [CLobbyProfileMpl::Initialize] ERROR: Failed to create state notification listener.
CLOG: CGame::AppWindowInit: window client area: 0x0, 1600x900
CLOG: [RChangeDeviceState] Create device error HRESULT=8876086A; D3DERR_NOTAVAILABLE
CLOG: [RChangeDeviceState] Create device error HRESULT=8876086A; D3DERR_NOTAVAILABLE
ERRR: Renderer reinitialization failed!


Any ideas?

[Raiden]

Looks like something's wrong with the graphics driver. Or the card itself is unsupported, as usual with intergrated ones.

[Cathulhu]

The game somehow uses the integrated Intel videochip, go into your nVidia Control Panel and create a custom profile for Dead Island and set it up to use the dedicated nVidia videocard instead of the default Intel videochip.

[Fen_]

Have you tried the basic "update your drivers"? (videocard ones)

The problem seem to be linked to "atimgpud.DLL" which is known for causing issues on different games if it got corrupted.

[Basilacios]

What do I do then?
Ignore this post

[Basilacios]

Thanks guys. I've updated by graphics drivers and it now plays but with a black screen.

[Cathulhu]

Have you done what i said?

[Don't let your dreams be dreams]

Change the resolution manually from the .ini file of the game...
A friend of mine had the same problem...

http://steamcommunity.com/app/91310/discussions/0/846947320656771753/

[Basilacios]

No. How do I create a custom profile?

[Basilacios]

Originally posted by IomP F.A.Q. Guy:

Change the resolution manually from the .ini file of the game...
A friend of mine had the same problem...

http://steamcommunity.com/app/91310/discussions/0/846947320656771753/

I've been trying those suggestions without success.

[Basilacios]

Originally posted by Spawk:

Verify the game cache files and make sure the game is using the right video card. If that fails, you could try this solution I found by googling:

Go to Steam\steamapps\common\dead island\DI\Data\game.ini

Look for this line: Locale("EN") and change it to Locale("en").

Tried both those without success. The Locale line was actually "En". I changed anyway but no difference.

One thing that keeps happening is it keeps opening in a window. If i go to the Video file in Settings in Documents and change the resolution to 1600,900 it goes to full screen but still black. Then periodically it will revert back to 1280,720.

[Fen_]

Originally posted by Cathulhu:

The game somehow uses the integrated Intel videochip, go into your nVidia Control Panel and create a custom profile for Dead Island and set it up to use the dedicated nVidia videocard instead of the default Intel videochip.

Have you tired this yet? Sound like a good advice.

[Basilacios]

Originally posted by Fen_:

Originally posted by Cathulhu:

The game somehow uses the integrated Intel videochip, go into your nVidia Control Panel and create a custom profile for Dead Island and set it up to use the dedicated nVidia videocard instead of the default Intel videochip.

Have you tired this yet? Sound like a good advice.

I've gone to the NVIDIA control panel and selected customised settings for DeadIsland but the options are 'Use Global settings (Autoselect: Nvidia GPU)' or 'High Performance Nvidia Processor' or 'Intregrated Graphics'

I've tried all these options but no difference.

[Fen_]

I found this thread:
http://steamcommunity.com/app/91310/discussions/0/810920962526949169/

They mention a few possible workarounds, and the OP problem sound like yours (he tried the things you tried too) and found a solution (in his case it was installing the game in the default steam folder instead of on his other library on a second drive) There are also a few other suggestions in there. Good luck!

[Silicon Vampire]

I apologize. I moved this without a redirect and there is no way to fix it so, I am bumping in the hopes it will make it earier for everyone to find it again.


Stupid forums... sorry again.

[Basilacios]

Tried it. no luck.

I'm running Windows 8. Could that be a problem?