All Discussions > Steam Forums > Help and Tips > Topic Details
borat Oct 17, 2014 @ 3:47am
Billing Address
My billing address is a PO Box in the United States, but I currently live in Chile studying abroad, and since Steam recognized I am in Chile, it won't allow me to make any online purchases because of a mismatch of countries. Any tips?
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borat Oct 17, 2014 @ 5:45am 
Well I've had a steam account since 2 years prior to me leaving for Chile, and I have made online purchases through steam here in Chile before. This issue is recent
#1
Matt Oct 17, 2014 @ 5:47am 
PO boxes generally are not considered a permanent address. A permanent address has to be a physical building (house, apartment, etc.).

Basically you need to contact support and ask them to change your region to be Chile since that is where you reside.

The thing is: your address in Steam, your credit card billing address, and the location that Steam detects all need to match.
Last edited by Matt; Oct 17, 2014 @ 5:50am
#2
borat Oct 17, 2014 @ 6:27am 
No no no the issue is it won't let me use my card at all. All credit/debit cards are linked to a billing address, and that billing address is what I have to use for Steam as well, but it won't let me because it knows my current region is Chile. My homestay's address here in Chile is not a valid billing address, and since the card is linked with my parents' acount, there is no way to get the billing address changed anyway. It is completely a screw up on Steam's part.
#3
HLCinSC Oct 17, 2014 @ 7:12am 
Originally posted by Dingleberries:
No no no the issue is it won't let me use my card at all. All credit/debit cards are linked to a billing address, and that billing address is what I have to use for Steam as well, but it won't let me because it knows my current region is Chile. My homestay's address here in Chile is not a valid billing address, and since the card is linked with my parents' acount, there is no way to get the billing address changed anyway. It is completely a screw up on Steam's part.
Are there no prepaid debit cards in chile or steam gift cards?
#4
borat Oct 17, 2014 @ 8:59am 
No lol not that I've seen. Definitely no Steam cards
#5
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Oct 17, 2014 @ 3:47am
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