Heart <3 Oct 14, 2014 @ 9:22pm
how do i stop steamerrorreporter.exe
its getting annoying popping up every few minutes :/
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Showing 1-15 of 19 comments
Nevander Nov 1, 2014 @ 5:36pm 
Same problem here. What I did was create two batch files. I run one which renames both executables to "steamerrorreporter.exe.old" and the same for the 64-bit one once I launch and sign in to Steam client. Then, it never runs.

Once I am done for the time being, I run another which renames them both back to normal. This is because if they are gone when you try to launch Steam, it will update and re-download them every time.

No spinning cursor, no problem. Only takes a second to run either batch file as well.
TirithRR Nov 1, 2014 @ 5:40pm 
Steamerrorreporter should not be runing every few minutes. If it is then there is something wrong with your Steam installation.

Or you are doing something silly like running a script that is automatically closing all the Steamwebhelper.exe processes, in which case anytime you try to do something on steam it will see that it has unexpectedly closed, run the reporter, and then open another webhelper (which is needs to do things).
Last edited by TirithRR; Nov 1, 2014 @ 5:40pm
Nevander Nov 1, 2014 @ 5:46pm 
Originally posted by TirithRR:
Steamerrorreporter should not be runing every few minutes. If it is then there is something wrong with your Steam installation.

Or you are doing something silly like running a script that is automatically closing all the Steamwebhelper.exe processes, in which case anytime you try to do something on steam it will see that it has unexpectedly closed, run the reporter, and then open another webhelper (which is needs to do things).

Well in my case, I am not closing or ending the webhelper processes.

When I launch Steam, the errorreporter runs. When I click on a new item within the client, it runs again. For example, I just clicked VIEW FRIENDS LIST in the bottom right and it ran errorreporter and my Windows cursor spun for about five seconds, then it closed.

If I go into a game and use the overlay and open the web brower in game or view achievements or something different, it will run each time.

I haven't found a solution yet other than renaming the files while using Steam, and then renaming them back when I close it for the night. I've read that even a fresh install of Steam doesn't fix it, and also even a brand new machine with Steam newly installed and it still happens. No clue what to do here other than deal.
Last edited by Nevander; Nov 1, 2014 @ 5:47pm
TirithRR Nov 1, 2014 @ 5:53pm 
Sounds like your client is having an issue with its Steamwebhelper process. This process is one that was added a while back that people started crying about using resources. It is pretty much a modified Chrome browser that is used to handle things like the Forums, Community pages, overlay, etc.

Some people were upset about the resource usage and did various things to block the processes or shut them down. Which would cause the reporter to run once Steam realized it had been lost.

You say that you've "read" that a fresh install of Steam doesn't fix it. But have you tried? You don't even have to uninstall/reinstall, you just need to delete everything except Steam.exe and the SteamApps folder (where your games are) and Steam downloads all the files and makes sure everything is OK.

There's also this:
https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
Nevander Nov 1, 2014 @ 6:00pm 
Originally posted by TirithRR:
You say that you've "read" that a fresh install of Steam doesn't fix it. But have you tried? You don't even have to uninstall/reinstall, you just need to delete everything except Steam.exe and the SteamApps folder (where your games are) and Steam downloads all the files and makes sure everything is OK.

There's also this:
https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

Thanks for the reply, but I have tried the flushconfig refresh thing. Didn't fix it.

I may try deleting those files at some point, as that's the only other thing I can think to try. I have no problem with the webhelper processes, it just seems that, like you said, there's something wrong or it thinks there is and it's trying to "report" some "error" each time.

Dumb question, but should I install Chrome? I use Firefox and maybe Chrome installs some files that Steam is looking for since you said it's a modified Chrome browser. Just a thought.
M Nov 1, 2014 @ 6:15pm 
lol
TirithRR Nov 1, 2014 @ 7:21pm 
I only use Firefox, don't have Chrome on any of my machines. So I don't think that would make a difference.
Heart <3 Nov 1, 2014 @ 7:31pm 
ehh idc about this topic much now that my desktop is out of service for good (hp desktops dont last more then a year after its warrenty date dont buy there crap) =x but ill keep disucssion up if it will help find a soulution to this it is rather annoying
Nevander Nov 28, 2014 @ 6:15pm 
This is still happening. Very annoying.
Nahrga Dec 4, 2014 @ 11:57am 
I have the same problem I think. Almost every time I open "View Friends List" or one of the group tabs in my friends list it starts steamerrorreporter.exe in the background, and the circle by my cursor starts spinning.
I've tried to reinstall Steam and tried on 2 other PCs, it's the same on all of them.

EDIT: However, steamerrorreporter.exe is not "popping up every few seconds" like you describe it. I can only see steamerrorreporter.exe in my task manager for a few seconds before it disappears again.
Last edited by Nahrga; Dec 4, 2014 @ 12:20pm
RiO Dec 5, 2014 @ 10:50am 
Here steamerrorreporter.exe runs every time a new steamwebhelper process is spawned, which afaict happens every time a steam browser window is opened up.

Complete nonsense. Started about a month ago, when Valve allegedly 'fixed' some problems with the steamwebhelper process in one of their updates.

Ever since I also get the occasional BEX error on Steam shutdown, related to data execution prevention. As far as I've been able to tell, it's because when shutting down there's a race condition where Steam may be trying to access something from an already unloaded DLL.

If I had to hazard a guess, I'd say Valve managed to screw up the inter-process communication and it's causing a lot of grief for some people.
SW [☠] Mar 1, 2015 @ 8:47pm 
Go to windows local group policy editor. Then go to adminstrative templete. select the folder system and scoll down until you get find "Son't run specific windows application". double click that file. Now you need to enable the filter. (on top lt hand side). Then go options were you well find a tab call show. Click on it and add programs you want to block . Make sure you apple changes. Good luck :)
RiO Mar 2, 2015 @ 11:15am 
Originally posted by SW ☠:
Go to windows local group policy editor. Then go to adminstrative templete. select the folder system and scoll down until you get find "Son't run specific windows application". double click that file. Now you need to enable the filter. (on top lt hand side). Then go options were you well find a tab call show. Click on it and add programs you want to block . Make sure you apple changes. Good luck :)

Kind of fighting symptoms there. steamerrorreporter is a proces that's spawned specifically to provide error / crash telemetry back to Valve.

Anyway; I figured out that updating the nVidia driver on my system fixed it. Presumably the hardware-accelerated rendering in the Webkit browser that is embedded into Steam was to blame...
Sir Lags A Lot Apr 20, 2015 @ 9:36pm 
I'm having the same issue. I updated graphics drivers, uninstalled, re-installed countless times, created firewall rules to allow Steam. Disabled firewall and antivirus to see if they were blocking it. Nothing there either. I'm at a complete loss for ideas to solve this. I don't know if its a bug that affects people in small numbers on Steam's end or something like that. Hopefully someone has an idea that can help.
Heart <3 Apr 20, 2015 @ 9:59pm 
ehh i just got used to it it wasent doing anything harmful

Originally posted by Sir Lags A Lot:
I'm having the same issue. I updated graphics drivers, uninstalled, re-installed countless times, created firewall rules to allow Steam. Disabled firewall and antivirus to see if they were blocking it. Nothing there either. I'm at a complete loss for ideas to solve this. I don't know if its a bug that affects people in small numbers on Steam's end or something like that. Hopefully someone has an idea that can help.
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Date Posted: Oct 14, 2014 @ 9:22pm
Posts: 19