Calling via skype mutes all other audio :: Hardware and Operating Systems

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Archangel Oct 9, 2014 @ 10:21am

Calling via skype mutes all other audio

This started happening today, whenever I make or a receive a call of skype it mutes all other audio (music, games, movies,...).
I already followed the steps in this support article: http://community.skype.com/t5/Windows-desktop-client/Audio-Problems/m-p/1424950/highlight/true#M118220
But skype still mutes all other audio. Any idea how to fix this?
My audio works fine when I mute my mic through the communication tabs but when I enable it again it just mutes everything again except skype.

Last edited by Archangel; Oct 9, 2014 @ 10:25am

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Showing 1-7 of 7 comments

Air Oct 9, 2014 @ 10:48am

Double-check that your sound settings aren't set to "Mute all other sounds" following the second part of that guide(Starting with "Press WinKey + R to open the Run window").
There isn't really much in the way of anything else that could cause this.

rotNdude Oct 9, 2014 @ 10:49am

Post your computer specs and what OS you're running.

Archangel Oct 9, 2014 @ 10:51am

HP Envy series 700 desktop
Windows 8.1
8GB ram
Radeon R7 240
If i'm missing anything just let me know

I just used the test call option in skype and the following happend to my speaker icon in the bottom right corner of my screen.
http://imgur.com/TW9N0n0, i've put a badly drawn circle around it but.
If I click on the speaker icon it opens up a window that start searching for solutions for an audio problem and the only way to get my speaker icon back to normal and get my audio back is by closing down steam and skype which I just had to do.
Note: this issue also happens when calling through steam itself, I have yet to test teamspeak but I expect the same problems.
Headset is a turtle beach X12.

Last edited by rotNdude; Oct 9, 2014 @ 11:18am

Bad 💀 Motha Oct 10, 2014 @ 4:06am

Right click Speaker Icon in lower right taskbar, click Playback Devices, click Communications tab @ top, select "Do Nothing" and then click OK.

Next time u have Skype open, left click on that Speaker icon again and click Mixer. Then see if any Volume levels for other open apps are changed. When u have multiple apps open (even Games) u can set each to their own volume with that mixer.

Last edited by Bad 💀 Motha; Oct 10, 2014 @ 4:07am

Donitsi Oct 10, 2014 @ 5:01am

At least in Win7 there are settings that lower other sounds. Settings are in: Control Panel/ sounds and there 4th tab. They couldn't hide those options elsewhere in Win8

Last edited by Donitsi; Oct 10, 2014 @ 6:58am