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Puppytux Jun 3, 2015 @ 8:38pm
Black Screen when trying to login to steam
So, just a typical day for me until this happened. When I clicked on my steam icon on my desktop, it had to update, so after I updated it a black square appeared rather than a login screen. I have restarted my computer multiple times but haven't had success. Whenever I click on the steam icon a black square just appears. Someone please help me with this

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Showing 1-15 of 42 comments
Tev Jun 3, 2015 @ 8:40pm 
Validate your Steam -client files:

  1. Navigate yourself to
    C:\Program Files (x86)\Steam\
  2. Try to remove everything except
    • Steam.exe
    • SteamApps -folder
    • userdata -folder
    • ssfn(numbersequence)

  3. Re-launch Steam

https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638


If it continues, check this list:
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
Puppytux Jun 3, 2015 @ 9:18pm 
It worked! Thank you very much and have a nice day.
brooklyn Oct 6, 2017 @ 3:18am 
Oh damn thanks fam this is so litty
Uncleharry Mar 22, 2018 @ 5:39am 
it failed miserably for me
JoseplsxD Mar 22, 2018 @ 5:56am 
I have an answer,if u guys have an AMD GPU , use catalyst to change the switcheables graphics, and on steam.exe change it to "power saving" that ♥♥♥♥ worked for me, now i have to reinstall all games cuz i uninstalled steam c: fml.
Plant Mar 22, 2018 @ 6:16am 
still on a black screen box
Uncleharry Mar 22, 2018 @ 7:00am 
i tried unistalling and that didnt work rip, for the first suggestion up the top where it says to remove everything except steam exe and other stuff, Does that mean to delete the other stuff?
Uncleharry Mar 22, 2018 @ 7:00am 
plus i did not have the userdata folder
philosophos Mar 22, 2018 @ 1:18pm 
I can't solve this ♥♥♥♥ either. What is happening with steam...
philosophos Mar 22, 2018 @ 1:44pm 
Originally posted by JoseplsxD:
I have an answer,if u guys have an AMD GPU , use catalyst to change the switcheables graphics, and on steam.exe change it to "power saving" that ♥♥♥♥ worked for me, now i have to reinstall all games cuz i uninstalled steam c: fml.

Jesus Christ, this worked.
GYTXO Mar 22, 2018 @ 4:31pm 
same problem here. can't seem to make it work
Dat Balanar Mar 22, 2018 @ 4:52pm 
Originally posted by JoseplsxD:
I have an answer,if u guys have an AMD GPU , use catalyst to change the switcheables graphics, and on steam.exe change it to "power saving" that ♥♥♥♥ worked for me, now i have to reinstall all games cuz i uninstalled steam c: fml.
You are real MVP. Thank you so much!
Aleksander Mar 22, 2018 @ 4:56pm 
AMD Catalyst Control Center > Power > Switchable Graphics Application Settings > Steam.exe >
switch to Power Saving > Apply > Restart steam
i dont have this Switchable Graphics Application Settings
what i can do
Uncleharry Mar 23, 2018 @ 5:33am 
ok to everyone that helped me with this i thank very much you are all a bunch of bloody legends
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Date Posted: Jun 3, 2015 @ 8:38pm
Posts: 42