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DutifulValsartan88 Apr 17, 2015 @ 6:29pm
I bought The Orange Box, but the key had previously been used.
Hello everyone! I recently bought The Orange Box on Amazon.
I bought it from a 3rd party Amazon licensed seller for a bit cheaper, and the condition was Brand New.
I got it, and was very excited to add it to my Steam library.
I entered the key, and it said it had previously been used.
It gave me the option to recover the account, but I would need access to the user.
I already contacted them and they let me keep the game and gave me a FULL refund, and i just want something to do with the game.
Is there any way I could get a new key?
Thanks, Peter.
Last edited by DutifulValsartan88; Apr 17, 2015 @ 8:09pm
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Showing 1-9 of 9 comments
󠀡󠀡󠀡󠀡󠀡󠀡󠀡󠀡󠀡󠀡 Apr 17, 2015 @ 6:33pm 
ask amazon lol thats ur own fault u got used key x.x but in some cases there can be u type it wrong or they send it worng like Q is O etc it happen in 3rd party sites they do fault in scanning keys wile sending to buyer
Last edited by 󠀡󠀡󠀡󠀡󠀡󠀡󠀡󠀡󠀡󠀡; Apr 17, 2015 @ 6:34pm
#1
Vaagur Apr 17, 2015 @ 6:35pm 
Originally posted by Party A.K.A Peter:
Hello everyone! I recently bought The Orange Box on Amazon. I bought it from a 3rd party Amazon licensed seller for a bit cheaper, and the condition was Brand New. I got it, and was very excited to add it to my Steam library. I entered the key, and it said it had previously been used. It gave me the option to recover the account, but I would need access to that seller. Is there any way I could get a new key? Thanks, Peter.

You didin't buy the game from Steam, so you have to contact Amazon or the seller, nothing Steam can do.
Last edited by Vaagur; Apr 17, 2015 @ 6:36pm
#2
DutifulValsartan88 Apr 17, 2015 @ 8:08pm 
I already contacted the seller, and they let me keep the game + I get a full refund. I just want something to do with the game. Could I trick steam into not thinking it needs a key xD?
#3
[AU] Tabris:DarkPeace Apr 17, 2015 @ 8:09pm 
Buy it via Steam then install it via the media.
#4
DutifulValsartan88 Apr 17, 2015 @ 8:10pm 
Originally posted by TabrisDarkPeace:
Buy it via Steam then install it via the media.
well then i wasted 5$...
#5
TirithRR Apr 17, 2015 @ 8:12pm 
Well, now you know why the seller sold it cheaper than Amazon was... because it was Used.

Beware buying used games. CD keys are single use, and cannot be reset.
#6
Vaagur Apr 17, 2015 @ 8:13pm 
Originally posted by Party A.K.A Peter:
Originally posted by TabrisDarkPeace:
Buy it via Steam then install it via the media.
well then i wasted 5$...

Buy from Steam next time.
#7
TirithRR Apr 17, 2015 @ 8:14pm 
How exactly did you waste money if the seller ended up giving you a full refund?
#8
DutifulValsartan88 Apr 17, 2015 @ 8:52pm 
Originally posted by TirithRR:
How exactly did you waste money if the seller ended up giving you a full refund?
Oh yeah, didn't think about that... I'm stupid. Oh well. I'm not buying it tbh, i'm getting CS:GO
#9
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Apr 17, 2015 @ 6:29pm
Posts: 9
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