All Discussions > Steam Forums > Help and Tips > Topic Details
Energon Vlada Apr 17, 2015 @ 2:49pm
Full account turning into limited account? What's going on?
Hey guys i came back to Staem Universe group so i can report this issue. For some reason my full account returned into limited account mode for no reason. I have buyed a game with real life moeny already, few years ago to be exact, 60$. I had full account untill today. Please help me solve this issue.
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Showing 1-15 of 20 comments
Satoru Apr 17, 2015 @ 2:50pm 
Try restarting Steam
#1
Felix Apr 17, 2015 @ 2:50pm 
Have you made a purchase ON STEAM or was it a retail key you activated?
#2
soniQueeeee Apr 17, 2015 @ 2:51pm 
relog to pc :D
#3
Stromboli Rudolf Apr 17, 2015 @ 2:52pm 
Originally posted by Satoru:
Try restarting Steam
the restart doesnt work. i tried and it still thinks im a limited account
#4
Energon Vlada Apr 17, 2015 @ 2:52pm 
Originally posted by Satoru:
Try restarting Steam
I did restart my Staem account, i made this thread after restarting it, but nothing changed.


Originally posted by FrazerJC:
Have you made a purchase ON STEAM or was it a retail key you activated?
I'm not the person who buys through internet. I purchased Transformers Fall of Cybertron in Real life shop. I have FoC for two years now.

Originally posted by Super_burrito22:
Originally posted by Satoru:
Try restarting Steam
the restart doesnt work. i tried and it still thinks im a limited account
Exactly what i was trying to say.
Last edited by Energon Vlada; Apr 17, 2015 @ 2:54pm
#5
HLCinSC Apr 17, 2015 @ 2:54pm 
If your account shouldn't be limited but has suddenly become so, give this a shot https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
#6
Energon Vlada Apr 17, 2015 @ 2:55pm 
Originally posted by #Let Girls Learn #Sunshine Week:
If your account shouldn't be limited but has suddenly become so, give this a shot https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
Okay i will. thank you for helping me!
#7
Stromboli Rudolf Apr 17, 2015 @ 2:56pm 
the issue started just now right? this is the third time i've someone post about this today which seems a bit odd
#8
Felix Apr 17, 2015 @ 3:02pm 
Had word that this is a known issue being looked into regarding retail product keys. Hang tight, hopefully all will be fixed soon.

Thanks.
Last edited by Felix; Apr 17, 2015 @ 3:02pm
#9
Energon Vlada Apr 17, 2015 @ 3:08pm 
Originally posted by FrazerJC:
Had word that this is a known issue being looked into regarding retail product keys. Hang tight, hopefully all will be fixed soon.

Thanks.
Thank you kindly sir. :)
#10
Stromboli Rudolf Apr 17, 2015 @ 3:18pm 
Originally posted by Vlada:
Originally posted by #Let Girls Learn #Sunshine Week:
If your account shouldn't be limited but has suddenly become so, give this a shot https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
Okay i will. thank you for helping me!
did refreshing steam have any positive results for you?
#11
Felix Apr 17, 2015 @ 3:18pm 
Originally posted by Super_burrito22:
did refreshing steam have any positive results for you?
That is not related to the problem at hand.
The account is flagged as limited on the servers - refreshing local Steam files wouldn't alter this. :)
Last edited by Felix; Apr 17, 2015 @ 3:19pm
#12
Felix Apr 17, 2015 @ 3:21pm 
I've had word that this issue should now be fixed, but you may need to be logged out for a little while for your account status to correct itself.

If you are still encountering the problem come the night, please log out of your account when you go to sleep and log back in when you wake up in the morning. If you are still having issues, please let me know (via my profile comments, if necessary).

Thank you.
#13
HLCinSC Apr 17, 2015 @ 3:24pm 
Originally posted by FrazerJC:
Originally posted by Super_burrito22:
did refreshing steam have any positive results for you?
That is not related to the problem at hand.
The account is flagged as limited on the servers - refreshing local Steam files wouldn't alter this. :)
Ok I just saw a bunch of similar posts like this yesterday and that solved it for them. Here's an example http://steamcommunity.com/discussions/forum/1/618459405709569270/
#14
Stromboli Rudolf Apr 17, 2015 @ 3:27pm 
Originally posted by FrazerJC:
I've had word that this issue should now be fixed, but you may need to be logged out for a little while for your account status to correct itself.

If you are still encountering the problem come the night, please log out of your account when you go to sleep and log back in when you wake up in the morning. If you are still having issues, please let me know (via my profile comments, if necessary).

Thank you.
thanks! hopefully this will work
#15
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Apr 17, 2015 @ 2:49pm
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