Philosoplay Apr 16, 2015 @ 7:11am
Steam Green Light Member awaiting payment approval
Hello steam! I'm a new member and was hoping to purchase a Steam GreenLight Submission access. I was given a pending transaction error and checked with my bank to see what the hold was for. My bank gave me the "all clear" on my end yet i haven't been charged for a Steam GreenLight Submission access. I thought that this may have been an error on my application end so i tried to submit another application again and now have 2 pending transactions. What i would like to do is erase the first pending transaction for $100.00 but keep the second transaction for $100.99. Please let me know what to go about this process and i will be happy to do all i can to correct my mistakes and submit my game onto Steam GreenLight!

Cheers
Tony Powell of Philosoplay!!! :)
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Showing 1-2 of 2 comments
Tev Apr 16, 2015 @ 7:15am 
If your event is Pending, it means you've to wait until it turns to either Purchase; or Failed.
Usually this happens within 24 hours; and if it turns to Failed, your payment processor should return your money in 3-5 business days.

Don't cancel the transaction if money has been withdrawn.
Warning: Did you already complete payment with your payment service provider for this transaction? If so, we will email you when we get notification of your payment and automatically complete your purchase. Continue only if you are sure you have not already paid or you risk us not being able to fulfill this transaction. Canceling your transaction does NOT grant you a refund for your purchase.

If money hasn't been withdrawn, you may try to cancel the Pending transaction upon https://store.steampowered.com/account/store_transactions
Last edited by Tev; Apr 16, 2015 @ 7:15am
Philosoplay Apr 16, 2015 @ 4:34pm 
Ahh i see! Thanks so much for clearing that up Teutep! I shall wait to see if this goes through and if not ill just hang on for 3-5 business days for my bank to clear the pending status if Valve is unable to withdraw the funds, then ill try again.
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Date Posted: Apr 16, 2015 @ 7:11am
Posts: 2