T. Apr 14, 2015 @ 7:20am
Credit card unknown charge
Hey guys, I just bought Life is strange for 19.99Euros, but then I saw another two charges in my credit card for 57Euros named : steamgames.com Bellevue US. I have no idea what this charge is for. Anyone can help me?
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Showing 1-7 of 7 comments
T. Apr 14, 2015 @ 7:29am 
Originally posted by Nightenhelser:
Check your store transactions: https://store.steampowered.com/account/
i've checked, but this is no transaction of that steamgames.com Bellevue US, only the one from life is strange..
Hi-Torque Apr 14, 2015 @ 7:35am 
Originally posted by Tiffanylaww:
Originally posted by Nightenhelser:
Check your store transactions: https://store.steampowered.com/account/
i've checked, but this is no transaction of that steamgames.com Bellevue US, only the one from life is strange..

Then its clear you need to discuss that 114 euros worth of charges in further detail with your bank.
T. Apr 15, 2015 @ 8:27am 
Originally posted by Nightenhelser:
Also check the "market transactions" tab and the others to see if those show up under there. If you see nothing, you should dispute those charges and close your credit card account. It's possible that your account details have been leaked. If that's the case, immediate action is required on your part.

Keep in mind that if those charges are related to your account and you dispute them with your bank, Steam will restrict your account from any further purchases until the issue is resolved.

I have checked and there was nothing under market transactions. I should contact the Steam support team about the unknown charges right?
T. Apr 15, 2015 @ 8:28am 
Originally posted by Hi-Torque:
Originally posted by Tiffanylaww:
i've checked, but this is no transaction of that steamgames.com Bellevue US, only the one from life is strange..

Then its clear you need to discuss that 114 euros worth of charges in further detail with your bank.
but the charge is from steamgames, so I should ask the Steam support first?
Satoru Apr 15, 2015 @ 8:31am 
Are yuo sure its 57 euros or 0,57 euros? Steam will do a few 'taps' on your account if you're trying to verify a new payment method. Did you do that?
T. Apr 15, 2015 @ 8:50am 
Originally posted by Satoru:
Are yuo sure its 57 euros or 0,57 euros? Steam will do a few 'taps' on your account if you're trying to verify a new payment method. Did you do that?
Yes it is 57 Euros for sure, and it charged me twice.
Lindion45 Apr 15, 2015 @ 9:01am 
Check this website, it might be relevant:
http://www.whatsthatcharge.com/STEAMPOWERED-COM-BELLEVUE-WA
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Date Posted: Apr 14, 2015 @ 7:20am
Posts: 7