All Discussions > Steam Forums > Help and Tips > Topic Details
Sandager Apr 8, 2015 @ 10:01am
Someone bought steam games on my stolen credit card, help please!
So, this thursday my wallet was stolen, and when i noticed i immediately froze all accounts and such.. But when Easter had passed and my internet bank was updated i could see someone had bought something for the value of 65 dollars on my credit card.

Now my question is, is there any way to locate who did this or which account it was bought for or the IP.. Anything! I might have to get the police involved.

Any help/suggestions are much appreciated!!! :)))
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Seretti Apr 8, 2015 @ 10:06am 
Contact Steam support by creating a separate account here: http://support.steampowered.com/
#1
Sandager Apr 8, 2015 @ 10:06am 
Mind you i have contacted my credit card company and the police, and written to steam support. But we all know steam support can take as long as 4 weeks, and i simply do not have that much time, with my wallet was also stolen a jacket worth several hundred dollars and many more things of value..

Please help :)!
#2
Seretti Apr 8, 2015 @ 10:07am 
Originally posted by Fervor:
Mind you i have contacted my credit card company and the police, and written to steam support. But we all know steam support can take as long as 4 weeks, and i simply do not have that much time, with my wallet was also stolen a jacket worth several hundred dollars and many more things of value..

Please help :)!

Us users cannot do anything. You need to talk to Steam support as they are the only ones who can help you.
Last edited by Seretti; Apr 8, 2015 @ 10:07am
#3
Sandager Apr 8, 2015 @ 10:11am 
Yes indeed, i guess they won't give me this information unless police is involved, which they will be :)
#4
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Apr 8, 2015 @ 10:01am
Posts: 4
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