rennuG✪ 5 ABR 2015 a las 7:08
i accidently click .scr file HELP!!!
i click .scr file in steam help

I have no idea now .I search for how to delete the scr file and virus scan my PC. My backpack
my wallets and my credit card didn't used my ID didn't change. But still i can't login to steam
it's said Steam is having a trouble connecting to the steam servers. but i can loging in with my phone and in my browser. pls can anyone help (sry my bad eng)
< >
Mostrando 1-10 de 10 comentarios
76561198127610933 5 ABR 2015 a las 8:12 
how to retrieve my items i just click a link i sign in my steam account after 2hrs im watching my friends then my account has logged in on the game then when i opened my account i got no items!!\
76561193857876471 5 ABR 2015 a las 8:15 
Doge and PauL Reyes:

Do a full scan of your computer with both an antivirus program and an antimalware program (e.g. Malware Bytes). Change your Steam password and your email password. Open Steam and click Steam > Settings > Manage Steam Guard Account Security > Deauthorize other PCs.

PauL, you'll need to register a support account and open a ticket.
Seven7 5 ABR 2015 a las 8:24 
A significant portion of .scr virus simply exchanges on the most valuable things and deletes itself - in most cases antiviruses find nothing
The easiest way is do a clean install of the OS and Steam, and change all passwords

Now you can change your password and de-authorize all computers
Última edición por Seven7; 5 ABR 2015 a las 10:21
rennuG✪ 5 ABR 2015 a las 8:29 
i reunistall steam and this time i can open now .I check everything and do what moeroris said but i dind't do virus scan yet so i'll do it now thx for help ps. My antivirus is Avast is that good one?
If you change details with a malware present, its worthless.

If you dont know how to deal with a virus, maybe you will keep the infection after the antivirus didnt find it. Who knows what the infection does.
Bad 💀 Motha 5 ABR 2015 a las 9:57 
People still running off an Admin account too. When will people learn
rennuG✪ 5 ABR 2015 a las 10:04 
teach me then
76561198189790314 5 ABR 2015 a las 10:04 
i dont know
Publicado originalmente por Doge:
teach me then
Only professional virus remover may know it.
Or people who gathered "experience" by getting infected.

You dont want to pay the former,
and you dont want to be the later.

The safest way is to format and reinstall the os. (Make backups of your important files, but dont backup the virus.)
Última edición por Muppet among Puppets; 5 ABR 2015 a las 10:09
Seven7 5 ABR 2015 a las 10:29 
Always proceed from the fact, that your computer is already infected and compromised.
War, war never changes, and peoples never learn :)
< >
Mostrando 1-10 de 10 comentarios
Por página: 1530 50

Publicado el: 5 ABR 2015 a las 7:08
Mensajes: 10