Call of Duty: Advanced Warfare

Call of Duty: Advanced Warfare

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oc113 Apr 3, 2015 @ 8:13am
COD:AW DirectX Error
Im sure you have heard of this error before. I open up AW and it says that the game hasnt shut down properly, the my computer has changed since last time played, then the famous " DirectX has encountered an unrecoverable error. Check the readme for possible solutions." I only noticed this last night, and every other game i have still runs perfectly. After a bit of research, i found that it may be a resolution problem. I went to geforce experience and changed the res down to 1080p, my monitors native resolution. I then proceeded to turn my monitor from 144hz to 60hz. That didnt work so I then disabled all functions via task manager and msconfig. When that didnt work I deleted the text/xml in the registry. (i found a vid saying to) That didnt work too so i put it back using the backup i made. I have also verified the integrity of the game cache. I think it would be fixed if i re-formatted my hard drives and did a fresh install of windows, but i really, really, really dont want to do that. Please Help!!!!
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Showing 1-15 of 62 comments
oc113 Apr 3, 2015 @ 8:34am 
Does anyone know?
Jörge 👽 Apr 3, 2015 @ 8:35am 
idk
oc113 Apr 3, 2015 @ 8:39am 
Originally posted by MuroPaketti:
idk
Ya me too...
Genoside Apr 3, 2015 @ 9:27am 
I am having a similar problem! I have a dual monitor setup, a 1440p 144hz monitor as my main display and a 1080p 60hz monitor as my extended.

I recently finished the download and install of the game 3 days ago, and when I booted it up it worked fine on my 1440p monitor at 144hz with out any complaints.. but yesterday during the afternoon I noticed there was a little update for the game downloading when I opened up steam (about 9mb). I decided I wanted to play the game in the evening and when I tried to boot it up it came up with a prompt saying something like "there are new optimized settings, would you like to use them?" to which I clicked OK (not word for word, cant remember the exact wording).

When I booted up the game after the prompt the game switched over to my 1080p monitor in fullscreen mode... I went into video settings and into advanced settings to change the monitor, but it only listed my 1080p monitor, it didnt show my 1440p one.. I tried to force it to display on my 1440p monitor by turning the extended display off so it was just my 1440p monitor, but when I try to run the game in that setup it comes up with the Directx error message you described...

Ive reinstalled all the neccessary drivers, watched many videos on solutions, scoured as many forums and FAQs as i can, trying everything I have come across and still to no avail. I really hope this is something wrong on Activisions or Steams part, because then its just down to them pushing out a patch... if its something wrong with my system, then I have no idea what else it could be... I doubt an OS reinstallation would fix it, and I would prefer not to have to do that.

My specs are:
i5 4690k @3.5ghz
Gigabyte G1 Z97x gaming 5 MoBo
16GB DDR3 RAM
Gigabyte GTX 980 4GB
120GB SSD
2TB HDD
HaZ_Alpha Apr 3, 2015 @ 10:59am 
same problem here it was working fine intil that new update only way to play it on my 144 hz monitor is to play it in window display mode
Last edited by HaZ_Alpha; Apr 3, 2015 @ 11:01am
oc113 Apr 3, 2015 @ 11:37am 
Originally posted by KxtheGreat:
same problem here it was working fine intil that new update only way to play it on my 144 hz monitor is to play it in window display mode
How do I run it on window display mode and also is this just a bug from the update. If that is the case will it be fixed in the next one????
HaZ_Alpha Apr 3, 2015 @ 12:32pm 
Originally posted by SpitfireKittens:
Originally posted by KxtheGreat:
same problem here it was working fine intil that new update only way to play it on my 144 hz monitor is to play it in window display mode
How do I run it on window display mode and also is this just a bug from the update. If that is the case will it be fixed in the next one????

the game will open to my old 60hz monitor then i goto video option and change display mode to windowed then it will move over to your 144hz monitor
oc113 Apr 3, 2015 @ 12:37pm 
Originally posted by KxtheGreat:
Originally posted by SpitfireKittens:
How do I run it on window display mode and also is this just a bug from the update. If that is the case will it be fixed in the next one????

the game will open to my old 60hz monitor then i goto video option and change display mode to windowed then it will move over to your 144hz monitor
Well i only have 1 monitor, but do u think this will be fixed in the next update?
HaZ_Alpha Apr 3, 2015 @ 12:45pm 
Originally posted by SpitfireKittens:
Originally posted by KxtheGreat:

the game will open to my old 60hz monitor then i goto video option and change display mode to windowed then it will move over to your 144hz monitor
Well i only have 1 monitor, but do u think this will be fixed in the next update?

one could only hope (fingers crossed)
Genoside Apr 3, 2015 @ 1:36pm 
I can do that too, but i dont get the G-sync benefit of my monitor if i have it in windowed mode :/
tdbone1 Apr 3, 2015 @ 1:42pm 
this post by me has more updated info
its post #20 in the correct thread here
http://steamcommunity.com/app/209650/discussions/0/610573751156037783/#p2
Hunter-AP Apr 3, 2015 @ 9:14pm 
One thing I would suggest trying is reinstalling DirectX from the Advanced Warfare folder where the EXE's are. These should be located in "C:\Porgram Files (x86)\Steam\Steamapps\common\Call of Duty\Advanced Warfare\_CommonRedist". In the DirectX folder, there should be an exe called "DXSETUP". In the vcredist, there should be two exes in EACH folder (2010 and 2012) called "vcredist_x64" and "vcredist_x86". Run the x64 version of both EXE's if you have a 64-bit computer, otherwise run the tho x86 versions.
Considering you should already have these installed, select the "repair" option. If for some reason you do not get a "repair" option, install it as normal.
Lastly, restart your computer and see if it works. I'm about to test this teory right now.
reality warri0r Apr 4, 2015 @ 2:41am 
I'm in the same boat this game worked fine before the update. And there is no fix we can do i've tryed everthing!!! I sent a tweet to Activision got a reply saying validate your cache! yeah its just that simple NOT! Activision need to fix this asap. Or i want my money back as this game is not fit for purpose...
xlightfootx Apr 4, 2015 @ 2:53am 
Originally posted by SpitfireKittens:
Does anyone know?
Same problem here also. Tried all the same. even deleted and reinstalled the game. All my other games work fine. Since the last update to advance warefare, it will not work.
BassMan Apr 4, 2015 @ 3:37am 
This is ♥♥♥♥♥♥. Can't even launch the game. Fix this now!
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Date Posted: Apr 3, 2015 @ 8:13am
Posts: 62