steam gave me a virus (did not)

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Cinder Mar 25, 2015 @ 11:27am

Wene I installed castle miner z on steam it forced me to install a program called microsoft visual the next day wene i opend google chrome it took me to a random website,after I closed the website i tried to go to youtube and it still took me to a random website and wouldent let me leave and no matter how many times i tried reseting my pc or going to a diffrent website it took me to a random site.Im really feeling riped off and want a refund i paid 4.00 for that game and get a virus i looked through my pc and there is no infected files i want my money back

Last edited by Silicon Vampire; Mar 25, 2015 @ 12:01pm

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Hi-Torque Mar 25, 2015 @ 11:30am

Your browser was hijacked by something else. Not an MS VC++ Redistributable.

https://www.google.com/search?q=chrome+browser+hijack&ie=utf-8&oe=utf-8

https://www.google.com/search?q=chrome+browser+hijack&ie=utf-8&oe=utf-8#q=chrome+browser+redirect

Last edited by Hi-Torque; Mar 25, 2015 @ 11:32am

Cinder Mar 25, 2015 @ 11:35am

nope i cant go to the link it just takes me to a a random site every time i clicked it

Hi-Torque Mar 25, 2015 @ 11:38am

Originally posted by phantom678:
nope i cant go to the link it just takes me to a a random site every time i clicked it

How to Recover a Hijacked Google Browser
by David Nield, Demand Media Google

If your Google Chrome browser has been hijacked by malware or other unwanted software, you may see settings -- such as the default home page and search engine -- being changed without your permission. The browser may also crash on a regular basis. There are several ways to resolve the problem, and you may have to attempt more than one, depending on the type of malware you're dealing with.
Reset Chrome Settings

Resetting Google Chrome's key configuration options returns the default search engine and content settings back to their original state. This clears the home page setting, which becomes the New Tab page, and removes the home page button from the toolbar. The default startup tabs, New Tab page, pinned tabs, cookies and site data are all cleared, and all installed extensions and themes are removed. Click the "Settings" option from the Chrome menu -- marked with three horizontal lines -- choose "Show Advanced Settings," and then click "Reset Browser Settings" to do this.
Malware Scan

Your installed anti-malware software may be able to identify the program that has hijacked your browser. Make sure your anti-virus and anti-spyware tools are running the most recent updates, and then initiate a full scan of your computer using the most thorough settings available. If nothing is detected, use standalone utilities such as Microsoft Safety Scanner or Spybot Search & Destroy (links in Resources) to run an additional scan without affecting the security applications you already have in place.
Third-Party Apps and Extensions

A third-party app or extension may be the root cause of the browser hijacking, and while you can disable some add-ons from Chrome's extensions list -- select "Tools," then "Extensions" from the Chrome menu -- or reset the browser, the troublesome software may not appear here. Open your computer's Control Panel, and then click the "Uninstall a Program" link to look for listed applications that you can remove from your system. Known apps that can cause issues include Babylon, FunDial, FunMoods, MyStart.incredimail.com or MyStart.incredibar.com, PlusNetwork.com, Search.Conduit.com, SweetIM, SearchNu.com, Delta Search, Pinterest.aot.im, Search.snap.do, Qvo6 and Portaldosites.com.
Uninstall and Reinstall

Uninstalling and reinstalling the browser may be enough to clear the malware from the software. Doing this also ensures that you are running the most up-to-date version of Chrome. If resetting Chrome has no effect, uninstall it via the "Uninstall a Program" link in Control Panel, and then download and install the latest release from the official Google Chrome website (link in Resources). Reinstalling Chrome puts default settings in place and removes all toolbars, extensions and add-ons.