Paysafecard
Hello I buy a 50 Euros paysafecard And I made the deal so I returned my code and I exit the page too quickly and I have not received my money on steam and my code has more money so if I could get help thank you
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ReXo21 26. März 2015 um 12:31 
I have this problem too .... I close page quickly and I haven't got my money on steam .... :/
Contact steam support, you'll probably need proof you bought it. I'm not to familiar with paysafe, but it may have an option to view bough items (Some type of code ex. purchase code ) and contact steam.
Juliox 27. März 2015 um 5:12 
I already contacted Steam and paysafecard thank you
This is what I said steam A member of our team has answered your question.

Hello,

Thank you for contacting Steam Support Support Team.

According to the screenshot you sent me, you have not been charged for this transaction. Therefore the amount displayed in the "amount" is 0,00EUR.

I recommend you contact PaySafeCard should be able to assist you:

http://www.paysafecard.com/fr/aide/

Do not hesitate to contact us again if you have questions.

Best Regards,


each time you want to see your question online:
https://support.steampowered.com/view.php?ticketref=9662-PSGK-2750

and this is what I said paysafecard

Thank you for your interest in paysafecard.

To help you as quickly as possible, we need the serial number of your paysafecard. Please send this number by e-mail to: info@paysafecard.com.

Best Regards,
Paysafecard your team.

my PLUS is your most!
my PLUS, the new paysafecard for my loyalty program, offers exceptional advantages: owls Rewards await you as well as exclusive offers and more.
Important Note: It is necessary to have a paysafecard my account to take advantage of my PLUS. So sign up without waiting for my paysafecard.
https://mypins.paysafecard.com/customer-registration/applyNow/BaseCustomerDataInvestigation.xhtml
With my PLUS, my paysafecard rewards your loyalty.

Prepaid Services Company Limited
27 Floor, 25 Canada Square
Canary Wharf
London E14 5LQ, United Kingdom
CEOs Bernd Egger, Udo Müller, Georg von Brevern
No commercial register: 5761861, Registered in the Commercial Court in London

Prepaid Services Company Limited is regulated by the Financial Conduct Authority (FCA) in the UK and is authorized to issue electronic money (registration number 900021). The register of the Financial Conduct Authority is available on www.fca.org.uk.
Tev 27. März 2015 um 5:13 
View https://store.steampowered.com/account/store_transactions

Should the payment be marked as Failed, PSC is the one responsible for your money.
Juliox 27. März 2015 um 5:16 
Thank you so PSC is solely responsible Again thank you
Tev 27. März 2015 um 5:18 
Yes, the statement means Steam doesn't have your money.

Usually your money should be returned within 3-5 business days by the payment processor (in this case, PaySafe Card)
    Within which weekends aren't included.

If not, then you'll have to stay in contact with PSC.
Zuletzt bearbeitet von Tev; 27. März 2015 um 5:18
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Geschrieben am: 25. März 2015 um 8:34
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