Equinox FR Mar 24, 2015 @ 3:33pm
How do I contact steam support through steam client (solved)
Hello,
I can not connect to steam website only through steam client but i forgot my password
the password is registred in steam client (in my computer)
but in steam client there is no where as before a link to contact support
only on website but i never use website for me it is as new when they open it, this year or last year ?
I always has the habit to use steam program and now all the support is on a new
website why did they change support there (punaise de m**de) ?
Can someon help me to contact the support ?
or how do change the password (is it the same as the one on steam game program ?)
on which forum I can ask for help a link (but not the new website of steam a link in steam program client game)
Please help !
I thank you
Last edited by Equinox FR; Mar 24, 2015 @ 4:44pm
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Cathulhu Mar 24, 2015 @ 3:36pm 
Steam Support uses separate accounts anyway. Your Steam account does not work there, create a Steam Support account.
Equinox FR Mar 24, 2015 @ 3:36pm 
Vous pouvez répondre aussi en français, encore merci !
Hi-Torque Mar 24, 2015 @ 3:38pm 
Originally posted by Equinox FR:
Hello,
I can not connect to steam website only through steam client but i forgot my password
the password is registred in steam client (in my computer)
but in steam client there is no where as before a link to contact support
only on website but i never use website for me it is as new when they open it, this year or last year ?
I always has the habit to use steam program and now all the support is on a new
website why did they change support there (punaise de m**de) ?
Can someon help me to contact the support ?
or how do change the password (is it the same as the one on steam game program ?)
on which forum I can ask for help a link (but not the new website of steam a link in steam program client game)
Please help !
I thank you

Click Create Account in Upper Right corner.

You need a seperate Support Account that is different from your Steam Account.
Equinox FR Mar 24, 2015 @ 3:38pm 
Satoru , I am sorry sir but I explain not link of the new website of steam
nizzle Mar 24, 2015 @ 3:38pm 
Steam Support uses separate accounts anyway. Your Steam account does not work there, create a Steam Support account.
Equinox FR Mar 24, 2015 @ 3:42pm 
Hi, HI-Torque there is only on upper right corner the name of my account and in the option
there is change user account, account details and profil (sorry i translate from french)
thanks
Hi-Torque Mar 24, 2015 @ 3:44pm 
Originally posted by Equinox FR:
Hi, HI-Torque there is only on upper right corner the name of my account and in the option
there is change user account, account details and profil (sorry i translate from french)
thanks

Excellent so you have an account!
Equinox FR Mar 24, 2015 @ 3:44pm 
@Device I can not they don't accept my e-mail , they says this e-mail is already use, of course
it is mine but there is no way , u must introduce the password under the e-mail account
Last edited by Equinox FR; Mar 24, 2015 @ 3:46pm
Equinox FR Mar 24, 2015 @ 3:45pm 
I have an account since december 2004 lol
look my profil (10 years)
Last edited by Equinox FR; Mar 24, 2015 @ 3:47pm
Hi-Torque Mar 24, 2015 @ 3:48pm 
Originally posted by Equinox FR:
I have an account since december 2004 lol

Then I would make another Support Account with a new gmail or similar email in order to get the issue resolved.
Equinox FR Mar 24, 2015 @ 3:48pm 
do you have a phone number ?
Equinox FR Mar 24, 2015 @ 3:50pm 
Originally posted by Hi-Torque:
Originally posted by Equinox FR:
I have an account since december 2004 lol

Then I would make another Support Account with a new gmail or similar email in order to get the issue resolved.

Okey, I will try that, thanks a lot dude !
Equinox FR Mar 24, 2015 @ 4:34pm 
Merci spoof mais j'ai trouvé dans mes e-mail

I thank you but I found the solution through the message of my e-mail

This is the only and real way, just reset the password, follow the link :

https://support.steampowered.com/reset.php

=== Problem solved ===
Last edited by Equinox FR; Mar 24, 2015 @ 4:43pm
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Date Posted: Mar 24, 2015 @ 3:33pm
Posts: 16