I just bought BioShock Infinite two days ago. Now its on sale. NOT HAPPY.

[Winter]

I own over 90 Steam games and I would like a credit on my account for the money that's been wasted. Need a little help here Mods.

[Terminus]

Well - I understand your logic, however, in that case - traders in games such as Team Fortress 2, CS:GO, Dota 2, etc - should be able to request a refund when Steam updates items, crates, etc, as that affects the value of a users' "backpack".

[Faolchu]

When you bought the game you signed a waiver for no kind of refund and that the sale was final.

[Winter]

引用自 FurrySnuffles：

When you bought the game you signed a waiver for no kind of refund and that the sale was final.

I'm not arguing from a legal point, I'm talking about keeping your customers happy.

[Silicon Vampire]

most of their customers understand the choice of waiting for a price they actually want to pay.

this has happened to my wife, my family in general and myself several times over the years. We never had an issue as we never pay more than what we are comfortable with to start...

[J4MESOX4D]

Bioshock Infinite has been in the sales umpteen times in the past 12 months at 75% off and sometimes like with many old games; you either take the plunge at full price or gamble and wait for the sale. You aren't the first person to fall into this scenario and you wont be the last but this happens everywhere in retail all over the world with many different products.

It's a great game even at full price and as long as it hasn't put you out of pocket; just accept it and put it down to an experience which will benefit you in the future. It all irons itself out in the end as I'm sure you have already, and in the future will save a significant amount in the sales and this will be long forgotten.

[ACSlater2001]

引用自 SamRothstein：

引用自 FurrySnuffles：

When you bought the game you signed a waiver for no kind of refund and that the sale was final.

I'm not arguing from a legal point, I'm talking about keeping your customers happy.

Amazon allows the price difference refund because you can return anything on Amazon for any reason within the refund time period. They do this to stop people like you from returning the product for a refund and then repurchasing it immediately after for the sale price. That would cost Amazon significantly more in shipping costs. Steam does not suffer from any of these issues with product returns and therefore has no incentive to offer this price difference refund.

Like everyone else said...you paid what you wanted for the game when you got it. There's no reason Valve should offer you a refund of the difference, even from a customer service stand point, since there's no issue with your product or the original purchase.

[Winter]

引用自 Agent_ACSlater2001：

引用自 SamRothstein：

I'm not arguing from a legal point, I'm talking about keeping your customers happy.

Amazon allows the price difference refund because you can return anything on Amazon for any reason within the refund time period. They do this to stop people like you from returning the product for a refund and then repurchasing it immediately after for the sale price. That would cost Amazon significantly more in shipping costs. Steam does not suffer from any of these issues with product returns and therefore has no incentive to offer this price difference refund.

Like everyone else said...you paid what you wanted for the game when you got it. There's no reason Valve should offer you a refund of the difference, even from a customer service stand point, since there's no issue with your product or the original purchase.

You're completely missing the point. Why the heck does Amazon have the policy in the first place?? FOR CUSTOMER SERVICE. They do the refund offer on digital items too like audio books, movies, books, games and more so it's not AT ALL what you're describing.

Besides i'm not asking to return anything, I'm asking for a small kick back to someone (whos a damn good customer) who paid full price a couple days ago.

I love Steam as much as everybody else, look at my library, but I still deserve some customer service.

[muckymucks]

You're not getting your money back.

Learn from this experience and only buy when a game is on sale. That game you want that just come out? One day it'll be on sale for pennies. Even Grand Theft Auto 5, even Batman: Arkham Knight. The price always comes down.

[Winter]

引用自 muckymucks：

You're not getting your money back.

Learn from this experience and only buy when a game is on sale. That game you want that just come out? One day it'll be on sale for pennies. Even Grand Theft Auto 5, even Batman: Arkham Knight. The price always comes down.

Maybe not, but I'm just voicing my frustration with Valve if they don't. Like I said previously it's not like I'm asking them to do something that the industry leader Amazon is not already doing.

Anyway good conversation you all.