All Discussions > Steam Forums > Help and Tips > Topic Details
ConciseStorm Feb 16, 2015 @ 8:46am
says my account doesn't exist
I can't log in except by logging in on the app or by the web browser on my phone sometimes. I try resetting the password and it says my account doesn't exist. This is so frustrating because you can't post anything unless you can get logged in and there is no support other than the form.
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Showing 1-6 of 6 comments
76561193857876471 Feb 16, 2015 @ 8:47am 
Are you trying to log in with your display name? You need to log in with your username. Try checking the email you registered with, find the welcome email if you can. There are other Steam emails that will give your username.
#1
ConciseStorm Feb 16, 2015 @ 8:50am 
I have it saved on my client and my phone...so I know it's right
#2
76561193857876471 Feb 16, 2015 @ 8:52am 
Wait, are you trying to log into Steam support? That uses a separate account. Your Steam account cannot be used to log in there.
#3
ConciseStorm Feb 16, 2015 @ 8:55am 
I can't log into my steam client on my computer. And I was complaining that it's so hard to get help on their form. I'm glad you cleared up you have to have a steam support account.
#4
ConciseStorm Feb 16, 2015 @ 8:59am 
I went and created a steam support account and it fixed the issues...so stupid
#5
flag the goober king Mar 5, 2023 @ 1:46pm 
dude it says i dont have an account when i do
#6
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Feb 16, 2015 @ 8:46am
Posts: 6
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