Machine2 Feb 11, 2015 @ 11:01pm
Purchase gift successful
Dear <Me>,

Thank you for your recent gift purchase on Steam. Your gift has been sent to <Friend Name>.

If you're new to Steam, you can install the free Steam application at any time:

http://www.steampowered.com/getsteam

To check the status of your gift purchase, launch the Steam application on your PC and, from the "Games" menu, select "Manage gifts & guest passes..." Once your friend has redeemed their gift in Steam, your gift's status will change from "Sent" to "Redeemed."

This email message will serve as your receipt. You can also access your Purchase History
online at any time.

Counter-Strike: Global Offensive
14.99 USD

Subtotal:
14.99 USD
Tax:
0.00 USD

Total:
14.99 USD

Payment Info:

Visa ending with xxxx
3.69 USD
Steam Wallet
11.30 USD
Confirmation Number:
xxxxxxxxxx
Date confirmed:
Sun Feb 08 17:25:33 2015
For help or product support, please visit http://support.steampowered.com.

The Steam Support Team
http://www.steampowered.com



That was the email receipt I got, however, I log in to my friend's account and I have no gift inventory history. I log in to my account and I have no gift inventory history. The only transaction I have is another standard game purchase located via web version(non-client) of Steam of which I can't modify as it is plain invoice without any linkage.

Has anyone experienced this before and know how best to fix this? FYI xxxx are obviously Pii.
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Showing 1-3 of 3 comments
Tev Feb 11, 2015 @ 11:28pm 
You should view
  1. http://store.steampowered.com/account/store_transactions -> Recent Steam Store Gift Transactions
    • Make sure its event is marked as Purchase*
  2. You (both) should view http://steamcommunity.com/my/inventory/#753_1
  3. You should view http://steamcommunity.com/my/inventory -> More -> View gift history
  4. You should view http://steamcommunity.com/my/inventoryhistory
KimmJunn Feb 11, 2015 @ 11:34pm 
wiw u can purchase a game? no "unexpected error"?
Machine2 Feb 12, 2015 @ 4:32pm 
Originally posted by Teutep:
You should view
  1. http://store.steampowered.com/account/store_transactions -> Recent Steam Store Gift Transactions
    • Make sure its event is marked as Purchase*
  2. You (both) should view http://steamcommunity.com/my/inventory/#753_1
  3. You should view http://steamcommunity.com/my/inventory -> More -> View gift history
  4. You should view http://steamcommunity.com/my/inventoryhistory
No transaction history at all. As for purchase a game no unexpected error occurred.
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Showing 1-3 of 3 comments
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Date Posted: Feb 11, 2015 @ 11:01pm
Posts: 3