Todas as discussões > Fóruns Steam > Help and Tips > Detalhes do tópico
HOPPZZYY 19/fev./2015 às 22:39
Can't access my account until January 19, 2038?!?
So someone sent a link and asked for a trade on my account theultimatesteve, but that link was Trojan and it logged me out of Steam. I then could not log back in so I uninstalled and then re-installed Steam but then it said I have to wait until January 19, 2038 for account access??. Does anyone have any idea of how to unlock my account? Thanks
Última edição por HOPPZZYY; 20/fev./2015 às 5:26
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Exibindo comentários 1–15 de 16
HOPPZZYY 19/fev./2015 às 22:39 
Really Need Help :/ It has also been 8 days too. I have contacted Steam Support, but no reply
#1
Blaze it 𝖌𝖆𝖇𝖇𝖆 19/fev./2015 às 22:39 
get g00d
#2
gwait 19/fev./2015 às 22:40 
Wait for reply from Steam Support.
#3
HOPPZZYY 19/fev./2015 às 22:48 
Escrito originalmente por Suldok:
Wait for reply from Steam Support.
Do you know how long it would take for them to reply? I sent a message probably over 12 hours ago
#4
Bad 💀 Motha 19/fev./2015 às 22:51 
Escrito originalmente por TheBoundlesGamer:
Escrito originalmente por Suldok:
Wait for reply from Steam Support.
Do you know how long it would take for them to reply? I sent a message probably over 12 hours ago

Support is a que system; it can take; hours, days, weeks.
Please be patient. Do not re-submit a ticket update for this issue until u hear back from Steam Support. As that could lengthen this process further.
Última edição por Bad 💀 Motha; 19/fev./2015 às 22:51
#5
HOPPZZYY 19/fev./2015 às 22:53 
Escrito originalmente por Bad-Motha:
Escrito originalmente por TheBoundlesGamer:
Do you know how long it would take for them to reply? I sent a message probably over 12 hours ago

Support is a que system; it can take; hours, days, weeks.
Please be patient. Do not re-submit a ticket update for this issue until u hear back from Steam Support. As that could lengthen this process further.
Okay thanks for that
#6
Ganger 19/fev./2015 às 23:23 
Maybe steam thinks it will take you 23 years to learn about internet security so you don't click links from strangers.

But you should contact support reguarding this matter.
#7
HOPPZZYY 20/fev./2015 às 1:03 
Escrito originalmente por Ganger:
Maybe steam thinks it will take you 23 years to learn about internet security so you don't click links from strangers.

But you should contact support reguarding this matter.
I have already and it was an imgur instant-download, can't help that
#8
Keanu Reeves 20/fev./2015 às 3:46 
2038? Uhh.... Have you been banned or something? Heh
#9
TirithRR 20/fev./2015 às 3:48 
I believe the message display is messed up and occasionally shows 32600+ days waiting time instead of the normal 5 or 7 day messages. I saw another user post this with a detailed error message just yesterday.
#10
HOPPZZYY 20/fev./2015 às 5:06 
Escrito originalmente por TirithRR:
I believe the message display is messed up and occasionally shows 32600+ days waiting time instead of the normal 5 or 7 day messages. I saw another user post this with a detailed error message just yesterday.
The only thing is it has been 8 days, do you know why this is?
#11
TirithRR 20/fev./2015 às 5:08 
Escrito originalmente por TheBoundlesGamer:
Escrito originalmente por TirithRR:
I believe the message display is messed up and occasionally shows 32600+ days waiting time instead of the normal 5 or 7 day messages. I saw another user post this with a detailed error message just yesterday.
The only thing is it has been 8 days, do you know why this is?

No, because you haven't given very much information on your issue.


#12
KDoubleK 20/fev./2015 às 5:09 
idk man, i guess you are ♥♥♥♥♥♥
#13
General Snuggles 20/fev./2015 às 5:28 
Escrito originalmente por TheBoundlesGamer:
Escrito originalmente por Suldok:
Wait for reply from Steam Support.
Do you know how long it would take for them to reply? I sent a message probably over 12 hours ago

The thing is, Steam uses a "que" system; meaning that whenever someone opens up a ticket, they enter the bottom of the que. They "get in line", so to speak. However long it is seems to vary; it can be as quick as a few hours to as long as a month or more. It all varies from person to person. If you've already submitted a ticket, then the only thing you can do now is to wait. However, like Bad-Mutha said, re-submitting a ticket is not reccomended, because it will force you to wait even longer. Think of re-submitting a ticket as leaving the "line", then returning and ending up in the back once again.

As for the message saying you need to wait until 2038 to access your account, that's probably just a glitch with the text. Other people have reported experiencing similar issues.
#14
HOPPZZYY 20/fev./2015 às 15:58 
Escrito originalmente por General Snuggles:
Escrito originalmente por TheBoundlesGamer:
Do you know how long it would take for them to reply? I sent a message probably over 12 hours ago

The thing is, Steam uses a "que" system; meaning that whenever someone opens up a ticket, they enter the bottom of the que. They "get in line", so to speak. However long it is seems to vary; it can be as quick as a few hours to as long as a month or more. It all varies from person to person. If you've already submitted a ticket, then the only thing you can do now is to wait. However, like Bad-Mutha said, re-submitting a ticket is not reccomended, because it will force you to wait even longer. Think of re-submitting a ticket as leaving the "line", then returning and ending up in the back once again.

As for the message saying you need to wait until 2038 to access your account, that's probably just a glitch with the text. Other people have reported experiencing similar issues.
Okay thank you very much for making things clear for me! It's very appreciated :)
#15
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Todas as discussões > Fóruns Steam > Help and Tips > Detalhes do tópico
Publicado em: 19/fev./2015 às 22:39
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