Can I change my email?
I remember my account and password but I forget my email address, so can I change it?
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Showing 1-8 of 8 comments
WhereIsBusmin Oct 4, 2014 @ 6:00pm 
Originally posted by Joseph Stalin:
I remember my account and password but I forget my email address, so can I change it?

Can you log into the account? If so, you can change it via Steam settings. If you can't log in because of Steam Guard sending codes to an unknown/lost email, you will have to contact Steam Support. You can contact them here. You will need to create a separate Steam Support account in order to submit a ticket.
I created a steam support account just now so what should I do next?
Originally posted by WhereIsBusmin:
Originally posted by Joseph Stalin:
I remember my account and password but I forget my email address, so can I change it?

Can you log into the account? If so, you can change it via Steam settings. If you can't log in because of Steam Guard sending codes to an unknown/lost email, you will have to contact Steam Support. You can contact them {LINK REMOVED}. You will need to create a separate Steam Support account in order to submit a ticket.
WhereIsBusmin Oct 4, 2014 @ 6:12pm 
Originally posted by Joseph Stalin:
I created a steam support account just now so what should I do next?

Submit a ticket, then wait for a response (it may take up to two weeks, unfortunately).

https://support.steampowered.com/newticket.php
Matt Oct 4, 2014 @ 6:14pm 
If you know your account name and password then simply change the email yourself.
I can not log in my account because it needs my stupid email message
Originally posted by Matt:
If you know your account name and password then simply change the email yourself.
He just answer me in one second and it is not the answer that i want. He said"Please check your spam or junk folder as Steam emails may be getting filtered out by your provider. We also recommend adding 'support@steampowered.com' and 'noreply@steampowered.com' to your contacts or trusted senders list within your email client and re-test the issue. Also please make sure to check all other categories or tabs in your inbox (such as social or promotions).

If the email address on your account is no longer valid, please make sure you have provided adequate information and proof of ownership to ensure the speediest results: https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366"
Originally posted by WhereIsBusmin:
Originally posted by Joseph Stalin:
I created a steam support account just now so what should I do next?

Submit a ticket, then wait for a response (it may take up to two weeks, unfortunately).

https://support.steampowered.com/newticket.php
WhereIsBusmin Oct 4, 2014 @ 6:27pm 
Originally posted by Joseph Stalin:
He just answer me in one second and it is not the answer that i want. He said"Please check your spam or junk folder as Steam emails may be getting filtered out by your provider. We also recommend adding 'support@steampowered.com' and 'noreply@steampowered.com' to your contacts or trusted senders list within your email client and re-test the issue. Also please make sure to check all other categories or tabs in your inbox (such as social or promotions).

If the email address on your account is no longer valid, please make sure you have provided adequate information and proof of ownership to ensure the speediest results: https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366"

That was likely an automated response sent when a ticket is generated. Check to see that your ticket is still open.

Originally posted by Joseph Stalin:
[....]If the email address on your account is no longer valid, please make sure you have provided adequate information and proof of ownership to ensure the speediest results: https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366"

As this applies to you (you do not know the email address tied to your account) you should read that link and try to follow the instructions within.
Last edited by WhereIsBusmin; Oct 4, 2014 @ 6:28pm
So i just need to wait?
Originally posted by WhereIsBusmin:
Originally posted by Joseph Stalin:
He just answer me in one second and it is not the answer that i want. He said"Please check your spam or junk folder as Steam emails may be getting filtered out by your provider. We also recommend adding 'support@steampowered.com' and 'noreply@steampowered.com' to your contacts or trusted senders list within your email client and re-test the issue. Also please make sure to check all other categories or tabs in your inbox (such as social or promotions).

If the email address on your account is no longer valid, please make sure you have provided adequate information and proof of ownership to ensure the speediest results: https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366"

That was likely an automated response sent when a ticket is generated. Check to see that your ticket is still open.



As this applies to you (you do not know the email address tied to your account) you should read that link and try to follow the instructions within.
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Date Posted: Oct 4, 2014 @ 5:57pm
Posts: 8