Directx 11 compatibility question

[MrsPersimone]

So, i need some help.
I installed Shadow of Mordor this morning (so pumped to play), and immediately got this error:

Installed video device does not support DirectX11 features.

I checked nVidia to make sure i'm up to date on my drivers....this is my diagnostic information:
------------------
System Information
------------------
Time of this report: 9/30/2014, 11:06:40
Machine name: XXXXXXXXX
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio XPS 8000
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 3684MB used, 8583MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11[/b]
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in system information (stage 4) & DirectInput (stage 1) & DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab:

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 220
Manufacturer: NVIDIA
Chip type: GeForce GT 220
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_069A10DE&REV_A2
Display Memory: 3790 MB
Dedicated Memory: 978 MB
Shared Memory: 2811 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP 20wm
Monitor Id: HWP3086
Native Mode: 1600 x 900(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4052 (English)
Driver Version: 9.18.13.4052
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2014 16:48:32, 17555104 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4960-11CF-BA7C-97261FC2C435}
Vendor ID: 0x10DE
Device ID: 0x0A20
SubSys ID: 0x069A10DE
Revision ID: 0x00A2
Driver Strong Name: oem126.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:9.18.13.4052:pci\ven_10de&dev_0a20
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,
etc
etc
etc


is there a workaround I haven't found in my searches online, or do I just need a different graphics card?

[Seven7]

too many info, this enough:
OS: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio XPS 8000
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 6144MB RAM
Chip type: GeForce GT 220
Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_069A10DE&REV_A2

your videocard NOT support Hardware DirectX 11 (DX10 only)
Shadow of Mordor not optimized, i think it not start on this video - try ask in game hub

[MrsPersimone]

ok, i figured i need to get a new card, just thought i'd throw it out there. thanks so much

[Seven7]

Originally posted by MrsPersimone:

ok, i figured i need to get a new card, just thought i'd throw it out there. thanks so much

I'm not 100% sure - I do not have this game, before buying another, it is better clarify in the game forum, and consult on Hardware&Software subforum about other parts, especially PSU

[Satoru]

Your video card is not dx11 compatible and does nto meet the minimum video requirments as outlined on the store page.



The way you 'actually' check if your system is DX11 compatible
1) Launch DXDiag
2) Go to the "Display" tab
3) In win7 look at the "DDI Version" in win8 look at "DirectX version"
4) that shows you what DX version your actual video card is compatible with

[MrsPersimone]

Originally posted by Satoru:

Your video card is not dx11 compatible and does nto meet the minimum video requirments as outlined on the store page.



The way you 'actually' check if your system is DX11 compatible
1) Launch DXDiag
2) Go to the "Display" tab
3) In win7 look at the "DDI Version" in win8 look at "DirectX version"
4) that shows you what DX version your actual video card is compatible with

Thanks Satoru, it does say 10.1, thanks for helping me clarify! New card for me *groan* LOL