Microphone not working - Steam & Games

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2ooMuch 2014년 9월 19일 오전 6시 14분

Microphone not working - Steam & Games

So I have the Cyborg F.R.E.Q 7 headset which has a USB connector.

Firstly - When playing CSGO no one can hear me even though my speech icon appears when holding down the push to talk button in the bottom left hand corner. Ill just add in here that my microphone works perfectly fine in team speak and when testing in the windows control panel.

Secondly - Most people who have this problem can hear their selves when testing their microphone in the steam settings tab. [Steam>View>Settings>Voice>Test Microphone]
When I click the 'Test Microphone' button I get no feedback what so ever. It doesn't even show that I am speaking into the microphone on the boost bar [The Green/Orange/Red thing]. (Yes I have set the push to talk button and I am pressing and holding the correct key.. Also I have tried changing the settings to 'Automatically transmit my voice whenever I speak')
However I know that steam recognises my microphone, because in the same tab where you test you microphone, at the top under the title 'Recording (audio input) device' it has the name of my microphone which says 'Headset Microphone (Cyborg F.R.E.Q 7).

Lastly - I have tired changing my microphone connection to all the different USB slots, including the one on my key board and I have tried disabling 'Realtek HD Audio Manager' to see if that would have an effect, but I am still having the same problem.

Anyone able to help with this?

Thanks in advance!
2ooMuch

2ooMuch 님이 마지막으로 수정; 2015년 11월 5일 오후 3시 28분

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34개 댓글 중 1-15개 표시

Blaquicat 2014년 9월 20일 오전 10시 58분

You mic is usb?
Then you will need to set it right on the steam settings.
On steam config > Voice, click on "change device" (or something), it will open windows sound settings, you can select what mic is the "default" set your mic (not the onboard sound mic) and hit ok.
If your mic is usb, it will create a new device for it, and wont use your default "Realtek" audio.

Edit: the windows is just like this:
http://www.overwolf.com/images/WindowsSoundSettings.png
In this image you can see 2 mic's, just like i belive you have.

Blaquicat 님이 마지막으로 수정; 2014년 9월 20일 오전 11시 01분

2ooMuch 2014년 9월 20일 오전 11시 17분

Hi Blaquicat,

My microphone is set to default on the windows sound settings. No other device is plugged in or being used.

As I said before my microphone works perfectly fine in any other program.. Just not steam.

Any other advice?

Thanks,
icU°Grimsom

bour 2014년 9월 20일 오후 2시 16분

There could be multiple reasons, if you haven't already have a look at this and see if it resolves your problem. https://support.steampowered.com/kb_article.php?ref=1206-WUOH-3314

2ooMuch 2014년 9월 21일 오전 5시 15분

I have followed all the steps on this link and the problem still persists.

It doesn't make sense that it works in other programs but not on steam...

2ooMuch 2014년 9월 21일 오전 8시 01분

Anyone else having the same problem??

[M]akkur 2014년 12월 7일 오후 6시 14분

im having same problem. my other program can listen to my microphone perfectly, but steam just not recorgize it. i wonder what happen to my steam. i got that problem after i update my steam to get steam music beta. i wonder if i re-install my windows my problem will be solved?

2ooMuch 2014년 12월 8일 오후 4시 30분

Hello Mukamu. I sorted the problem. Try this if you are having the exact same issue.

Go to Start>Control Panel> Hardware and Sound>Device Manager

Now under the tab 'Sound, Video and Game Controllers' you need to right click on anything under that tab and click 'Uninstall'.

Dont worry once you restart your computer all the drivers will download once again.

Try this and let me know if this helps! :)

[M]akkur 2014년 12월 8일 오후 9시 31분

hello icu2oomuch
thank you very much for your reply, i really glad at last someone reply me since steam officer not reply me anything huhuhu, kinda desperate

i already follow your instruction, already uninstall everything under "sound, video, and game controllers", after restarted my computer download all driver i uninstall (this is normal?)

after finishing download, i check on steam and nothing happen... my microphone cannot set as default on steam. but when i check other program such as skype, it recognize my microphone really good (no trouble at all).

i wonder what really happen to my computer and steam, it seems not made for each other :(
i send you picture about what happen on my steam and mysound device ... i hope this will helpfull

http://i.imgur.com/iJmb164.jpg?1

리즈 2014년 12월 8일 오후 10시 18분

So am i. Please help!

2ooMuch 2014년 12월 9일 오후 3시 37분

Okay i noticed that your microphone is actually a webcam also, correct?

Due to its main function being a webcam maybe steam is not recognising it at all?

I would advise you to search on google and see if there are any other people who are using a webcam microphone, and make sure that it is possible to do so.

To your question above. Yes the driver will automatically download once you restart your computer.

#10

76561198162955481 2014년 12월 9일 오후 3시 40분

Open your CS:GO up, Click ESC, Options, Audio settings, Microphone, set to 2 speakers, and close it. That should be the fix.

#11

[M]akkur 2014년 12월 9일 오후 5시 37분

icU°2ooMuch님이 먼저 게시:
Okay i noticed that your microphone is actually a webcam also, correct?

Due to its main function being a webcam maybe steam is not recognising it at all?

I would advise you to search on google and see if there are any other people who are using a webcam microphone, and make sure that it is possible to do so.

yes, my microphone is also my webcam.
actually this work really fine and perfectly clear a couple month ago, but it eventually not recognize at all after i update steam music beta and change my steam skin. after i know that issue i directly re-install steam and nothing happen... i ask steam officer on help topic but no respond, i'm so desperate....
If nothing work i will reinstall my windows (maybe downgrade to windows 7) and hoping for the best before holiday season, because i know this is work very well and suddenly something change it.

Thank you very much for your effort to answer my question, i really appreciate it

Nexzoz님이 먼저 게시:
Open your CS:GO up, Click ESC, Options, Audio settings, Microphone, set to 2 speakers, and close it. That should be the fix.

i cant found microphone option on my cs:go. the only microphone option lead me to Steam Voice Setting it self.

Thank you for your answer, i appreciate it.

[M]akkur 님이 마지막으로 수정; 2014년 12월 9일 오후 5시 38분

#12

Rainer [Bro]derle 2015년 10월 26일 오전 10시 20분

Little bit old, but for everyone recently having this problem:

Uninstall Geforce Experience Share

#13

'MrBombaaa 2015년 10월 26일 오후 3시 13분

Rainer Broderle님이 먼저 게시:
Little bit old, but for everyone recently having this problem:

Uninstall Geforce Experience Share

HOLY ♥♥♥♥♥♥♥♥♥ DUDE :D Been having this problem for 2 days now, didn't now that it had to do anything with the nvidia share/shadowplay... one comment though, you don't have to uninstall, you can just turn share off and that'll do the trick ;)

#14