All Discussions > Steam Forums > Help and Tips > Topic Details
MarcusRaven Sep 17, 2014 @ 9:54am
Steam not loading completely, and won't show images or trailers?
The store on the Steam app itself appears to be malfunctioning for me. It doesn't load that featured trailer on the home "page" of it, and when I go to view a store page for a game it won't play the trailers or let me scroll through the screenshots.

On top of that, any page that needs age verification won't do anything after I've entered my birthdate. (I'm 28, so its not because of that!) I click accept and it just sits there like I didn't click at all.

Reinstalling the app doesn't do anything to fix this, and I can't find any other information otherwise. The crazy thing is that it works on my machine at the office just fine, so I know it isn't on Steam's end! Also, the web version of the storefront works fine for me. Any ideas what I could do?
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Showing 1-3 of 3 comments
ryu40010 Jan 8, 2015 @ 6:20am 
Same issue, has anyone found a fix? i tried to go to flash and install flash for other browsers but its does not seem to be an option anymore.
im opperating on windows 7 64 bit
#1
MarcusRaven Jan 8, 2015 @ 2:03pm 
I eventually ended up deleting the Steam cache, and that did it. Give that a try.
#2
Progrenath Aug 31, 2015 @ 12:59pm 
Just recently started having this issue. I'm not sure how to clear my cache though.
#3
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Showing 1-3 of 3 comments
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Sep 17, 2014 @ 9:54am
Posts: 3
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