tomcatguy74 Sep 9, 2014 @ 10:34pm
Retrieving Key Serial Numbers
Hello all,

I am trying to get my serial number for the games I purchased here on steam. I need them so I can activate the same games outside of steam on an "integrated world" .
The games used to have the serial numbers next to them but now they are gone.
When I try and use Steam support I had to make another profile over there. When I tried to write a support ticket it would tell me to verify my email it said to follow the directions in the welcome email. It says that you need another copy sent to you then click this link:Resend.
When I hit that link nothing happens or has happened regardless of how many times I click it.
Now I am stuck with no way to contact Steam or it's support.

Please help.
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Showing 1-8 of 8 comments
LiveMChief Sep 9, 2014 @ 11:03pm 
Just click on the game then look on the right under "LINKS" and you should see a option called "CD KEY" click it and it will show you your CD KEY.
Last edited by LiveMChief; Sep 9, 2014 @ 11:05pm
HLCinSC Sep 9, 2014 @ 11:19pm 
What email provider are yyou using?
tomcatguy74 Sep 10, 2014 @ 4:00pm 
LiveMChief. The links are not there anymore. It says no key.
HLCinSC. I am using AOL.
HLCinSC Sep 10, 2014 @ 4:02pm 
Originally posted by tomcatguy74:
LiveMChief. The links are not there anymore. It says no key.
HLCinSC. I am using AOL.
For setting up a support account, Yahoo, AOL, and to a lesser extent hotmail are known for comepletely dropping support emails. I suggest just signing up for gmail for this purpose.
tomcatguy74 Sep 10, 2014 @ 9:53pm 
Ok I'll try that .
tomcatguy74 Sep 14, 2014 @ 10:24am 
How long does it take to get a response from steam support, it has been 4 days.
HLCinSC Sep 14, 2014 @ 10:38am 
For human response around two weeks give or take a few days depending on ticket load and issue priority of your ticket and the ones in front of you in the line.
Last edited by HLCinSC; Sep 14, 2014 @ 10:45am
tomcatguy74 Sep 14, 2014 @ 6:00pm 
Ouch!
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Date Posted: Sep 9, 2014 @ 10:34pm
Posts: 8