Wszystkie dyskusje > Fora Steam > Help and Tips > Szczegóły wątku
Izumi 2 września 2014 o 22:49
my acc has been ban
sir my account has been ban .. i dont know why .. please help me .. i cant trade i cant play dota 2 ..
Ostatnio edytowany przez: Izumi; 2 września 2014 o 22:50
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HLCinSC 2 września 2014 o 22:59 
Are you sure you were banned? What message did you get. Your profile does not list a trade or VAC ban. Are you sure it isn't one of the restrictions listed here: https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932
Izumi 3 września 2014 o 1:48 
not this one sir .. can you help me sir ?? steam give me alert .. it says
Steam Support Alert for encina99 - 1 September
This account may have been accessed by someone else.

Steam Support suspects your account may have been accessed by someone else. We are temporarily restricting modifications to this account as a security precaution. Please contact Steam Support so we can assist you.


How to regain access to your account:

Contact Steam Support and a support agent will verify that you are the owner of the account and restore account access to you. You may be asked to provide proof of purchase for games on the account or proof of ownership of the payment method.

More information is available here: Reclaiming a Hijacked Steam Account FAQ, Account Security Recommendations


This account will have restricted functionality until the owner has regained access.

Purchasing, gifting, trading, cd-key activation, playing online on VAC enabled game servers, and Steam Community access have been disabled.
Acey 3 września 2014 o 1:52 
Just do as the messages says.

Contact Steam Support and a support agent will verify that you are the owner of the account and restore account access to you. You may be asked to provide proof of purchase for games on the account or proof of ownership of the payment method.
Tev 3 września 2014 o 1:55 
Like it says, your account might've been accessed by someone else, thus Valve has restricted functionality for it for now.

You will need to contact Steam Support at https://support.steampowered.com/newticket.php

If this is your first time contacting Steam Support you will need to register a separate Steam Support account first at https://support.steampowered.com/register.php

Steam Support will take a few days to a few weeks to reply.
Be sure to have some proof of purchase, to prove the ownership of your account:
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

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Since you got the message to begin with, you may want to think back situations where you've recently filled in your Steam credentials. Has someone asked you to add someone with a misspelled link without a http/www -prefix that you copied to your web-browser for example?

If so, you may want to run an antivirus & antimalware scan on your computer. You can do an antimalware scan with Malwarebytes' Anti-Malware that you can download from here: http://downloads.malwarebytes.org/file/mbam/
Ostatnio edytowany przez: Tev; 3 września 2014 o 1:56
just contact steam support..
Izumi 3 września 2014 o 1:55 
can you help me .. Dark Ace ? i dont know what to do
Tev 3 września 2014 o 1:57 
Acey 3 września 2014 o 1:59 
Teutep already provided you the links to contact Steam Support
Izumi 3 września 2014 o 2:02 
can someone assist me .. please
Tev 3 września 2014 o 2:04 
Początkowo opublikowane przez 21st█████████:
can someone assist me .. please
Początkowo opublikowane przez Teutep:
Like it says, your account might've been accessed by someone else, thus Valve has restricted functionality for it for now.

You will need to contact Steam Support at https://support.steampowered.com/newticket.php

If this is your first time contacting Steam Support you will need to register a separate Steam Support account first at https://support.steampowered.com/register.php

Steam Support will take a few days to a few weeks to reply.
Be sure to have some proof of purchase, to prove the ownership of your account:
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

-----
Since you got the message to begin with, you may want to think back situations where you've recently filled in your Steam credentials. Has someone asked you to add someone with a misspelled link without a http/www -prefix that you copied to your web-browser for example?

If so, you may want to run an antivirus & antimalware scan on your computer. You can do an antimalware scan with Malwarebytes' Anti-Malware that you can download from here: http://downloads.malwarebytes.org/file/mbam/
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Wszystkie dyskusje > Fora Steam > Help and Tips > Szczegóły wątku
Data napisania: 2 września 2014 o 22:49
Posty: 12