Sorrol Feb 1, 2015 @ 4:32pm
Accidentally closed payment window
Whilst trying to purchase a game I accidentally closed the payment window for iDeal without being logged into my bank account. Now game is *processing* my purchase while I haven't payed yet. I am also unable to try to buy the game anyways due to this problem.

Does anyone know how to fix this?

Cheers,
Sorrol
Last edited by Sorrol; Feb 1, 2015 @ 4:33pm
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Showing 1-6 of 6 comments
TirithRR Feb 1, 2015 @ 4:34pm 
Check https://store.steampowered.com/account/store_transactions for any Pending purchases.

You can cancel the pending purchase and try again.

Note that if you cancel a pending purchase, you may still see a temporary charge on your account. This will not complete, but your bank may set the money aside for a few days.
Sorrol Feb 1, 2015 @ 4:36pm 
Thank you very much for the information :) Since I hadn't logged in or payed in any way yet there won't be any such problems :)
Ace Jan 9, 2017 @ 2:22am 
I was trying to buy with pay safe a premium account on a game and I closed accidentaly the paysafecard.com payment page and I did not completed the payment.
The error says when I try to do again the payment: "1090: You have tried to make a purchase. To complete the payment, please proceed to your account in the payment system."
Ace Jan 9, 2017 @ 2:23am 
AND THE REAL PROBLEM IS: I DON"T HAVE ANY IDEA WHERE I CAN FIND THE "account in the payment system" :((
Marcelo_M Feb 19, 2024 @ 8:09am 
on the desktop up, go top right to your name, account details, purchase history, click the transaction, and down click Cancel this transaction.
monkeyfeetlover Apr 19, 2024 @ 10:05am 
@Marcelo_M the problem is that paysafe card says that it has been already completed
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Date Posted: Feb 1, 2015 @ 4:32pm
Posts: 6