"Valve employee" messaging in private that I need get verified. I have lost all of my tradable item. PLEASE HELP.

[Sky Dragon Osiris]

Please help me!!!

Yesterday after a match, I agreed to add an account as a friend. Immediately after, an account claiming to be "Steam Support" messaged me, asking for my information and requesting me to verify a few things. Shortly after, all my friends on my list were blocked, which made me believe it was the real Steam Support account. While I was not thinking clearly, I followed their instructions. They then sent a fake trade offer under my friend's name, and I accepted it, which resulted in me losing all my tradable items from my inventory and my entire wallet balance.

I hope you can guide me on how to get my items back. Thank you very much. (All my items are from the game Dota 2)

[✨Saint✨]

Big scam!. You should report and block them.

[magicISO Sweden]

steam never talk outside their ticket system what you talking to is a scammer

report block and move on

[~Ren~]

Originally posted by Sky Dragon Osiris:

Please help me!!!

Yesterday after a match, I agreed to add an account as a friend. Immediately after, an account claiming to be "Steam Support" messaged me, asking for my information and requesting me to verify a few things. Shortly after, all my friends on my list were blocked, which made me believe it was the real Steam Support account. While I was not thinking clearly, I followed their instructions. They then sent a fake trade offer under my friend's name, and I accepted it, which resulted in me losing all my tradable items from my inventory and my entire wallet balance.

I hope you can guide me on how to get my items back. Thank you very much. (All my items are from the game Dota 2)

Unfortunately, you were scammed. Your items are gone. As stated above, report and block them.

Have a good read of this to learn how these people operate:

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

[Lilim]

Originally posted by Sky Dragon Osiris:

Please help me!!!

Yesterday after a match, I agreed to add an account as a friend. Immediately after, an account claiming to be "Steam Support" messaged me, asking for my information and requesting me to verify a few things. Shortly after, all my friends on my list were blocked, which made me believe it was the real Steam Support account. While I was not thinking clearly, I followed their instructions. They then sent a fake trade offer under my friend's name, and I accepted it, which resulted in me losing all my tradable items from my inventory and my entire wallet balance.

I hope you can guide me on how to get my items back. Thank you very much. (All my items are from the game Dota 2)

Your account is compromised.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. If you don't have a malware scanner use https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey


Steam does not return inventory items or wallet funds.

Steam Item Restoration Policy

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

[Jaunitta 🌸]

I am sad for Steam Members who dont know the scams, maybe I can help a little to add to all the above help.
Learn about what they are
Scam FAQ (Confidence Scams and Trade Scams)
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

[magicISO Sweden]

and i am not gonna add you as a friend here