Why is it not allowing me to gift using steam wallet to my friend

[kokukage]

Its Not working and keeps saying contact steam and is this happening with you?

[d3str0y3r]

You will have to contact support and ask them about the gift flag on your account.

Or use external funds to gift.

It's up to Steam Support if they remove it or not.

[kokukage]

Originally posted by d3str0y3r:

You will have to contact support and ask them about the gift flag on your account.

Or use external funds to gift.

It's up to Steam Support if they remove it or not.

alright thanks alot

[Lilim]

Originally posted by kokukage:

Its Not working and keeps saying contact steam and is this happening with you?

Buying gifts with wallet funds is restricted to prevent commercial activity.

Either contact Steam Support or use an external payment method (credit card, PayPal, Paysafecard,...).

[kokukage]

Originally posted by Lilim:

Originally posted by kokukage:

Its Not working and keeps saying contact steam and is this happening with you?

Buying gifts with wallet funds is restricted to prevent commercial activity.

Either contact Steam Support or use an external payment method (credit card, PayPal, Paysafecard,...).

i already contacted them they said they cant remove it for some reason

[rawWwRrr]

Originally posted by kokukage:

Originally posted by Lilim:

Buying gifts with wallet funds is restricted to prevent commercial activity.

Either contact Steam Support or use an external payment method (credit card, PayPal, Paysafecard,...).

i already contacted them they said they cant remove it for some reason

They told you why.

[kokukage]

Originally posted by rawWwRrr:

Originally posted by kokukage:

i already contacted them they said they cant remove it for some reason

They told you why.

nope

[Lilim]

Originally posted by kokukage:

i already contacted them they said they cant remove it for some reason

Use an external payment method instead of your Steam Wallet to purchase gifts.

You can still use your Steam Wallet to buy games for yourself.

[Lilim]

Originally posted by kokukage:

Originally posted by rawWwRrr:

They told you why.

nope

Out of curiosity, what was their exact reply?

Can you paste it here (remove any personal details)?

[kokukage]

Originally posted by Lilim:

Originally posted by kokukage:

nope

Out of curiosity, what was their exact reply?

Can you paste it here (remove any personal details)?

Thanks for getting in touch. We've looked at your account and confirmed that you have a general gift purchasing restriction.

You can still purchase gifts and send them to your friends if you use an external payment method to purchase the gift, instead of your Wallet funds. All available payment methods in your purchase region are listed during checkout.

You can continue to use your Wallet funds toward making purchases for your own account.

While we understand that this may be an inconvenience, Steam Support is unable to remove or assist you in bypassing this restriction.

this is what they said

[Ettanin]

The reason such gifting ban is issued is usually due to the suspected commercial use of wallet funds which is forbidden by the Steam Subscriber Agreement.

Excessive usage of wallet credit with schemes to attempt to convert it back to real money, i.e. offering purchase services for a reduced price ("You give real $$$ I buy game X with wallet $$$ for you"), can be seen as money laundering attempts.

As support said no, your only option is to use an external payment method if you wish to continue gifting games.

[kokukage]

Originally posted by Ettanin:

The reason such gifting ban is issued is usually due to the suspected commercial use of wallet funds which is forbidden by the Steam Subscriber Agreement.

Excessive usage of wallet credit with schemes to attempt to convert it back to real money, i.e. offering purchase services for a reduced price ("You give real $$$ I buy game X with wallet $$$ for you"), can be seen as money laundering attempts.

As support said no, your only option is to use an external payment method if you wish to continue gifting games.

but ive never gifted before