*HELP* All game pages on the store have their screenshots render as black boxes

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Maskedviper May 27 @ 4:11pm

So all individual game pages on the store currently have all their promotional screenshots that showcase the game render as black boxes. I can't start any trailers and none of the buttons to scroll through the images work.

I've tried turning on and off GPU accelerated rendering and other options on steam, I've cleared my download cache, Re-installed my Nvidia Drivers, and I've restarted multiple times. I dunno what to do now?

Last edited by Maskedviper; May 27 @ 4:11pm

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Showing 1-7 of 7 comments

NoodlePunk May 27 @ 4:17pm

same issue, I think steams updating

dozilla May 27 @ 4:22pm

Ah, I see , i'm not the only one.

Maskedviper May 27 @ 4:26pm

Originally posted by dozilla:
Ah, I see , i'm not the only one.

Well good to know I'm not alone on this one

m662 May 27 @ 4:42pm

A good way to estimate if it is an local issue or a external one is keeping a eye out on incident report service like downdetector. https://downdetector.com/status/steam/

Or a service like https://steamstat.us/ which does server health, heartbeat check
The last one shows there database queue of over 100 minutes meaning they are throttling connections right now most likely intentionally.

In addition to not loading media you might thus be running into a E502 L3 code while browsing parts of the service don't be alarmed your system is fine just give it a little patience while the engineers are doing there work.

Last edited by m662; May 27 @ 4:43pm

magicISO Sweden May 27 @ 5:36pm

Steam typically conducts scheduled maintenance every Tuesday, often between 6 PM and 9 PM Eastern Standard Time (EST). This maintenance can cause temporary interruptions in service, including issues with connecting to multiplayer games or the Steam client itself.