Fraud Please!!!!
Fraud
A Steam representative contacted me, that is, he introduced himself as a steam manager. There is all the video evidence of how the person wrote my ID and so on. I went into the trust and forced the skins to be transferred to the trust. There is video evidence. Please take action and contact me, as there is all the evidence.
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You can't get your items back, but you can report him. Go to his profile, click the More button, and then Report Player.
In my case, I want to return the things, since this process was done by three people. Another communicated with me through official support, and the second went to my account, about which I did not even receive a notification. And blocked all the messages that I wrote to a friend. They wrote in the format of support, calling my IP addresses, mail, and so on. In the end, they came to trust, transferred skins. Referring that this is just a check. They entered a conversation, so they really are support. With codes and IP addresses and the format in which only support communicates. And in the end, they forced me to transfer. At the moment, I wanted to change the password, but the second was sitting on my account and pressed cancel to change the password, and did not even know that they were sitting on my account. And after checking the mail, there was not a single letter that they were sitting on my account. I have all the evidence
Originally posted by narcissist:
Fraud
A Steam representative contacted me, that is, he introduced himself as a steam manager. There is all the video evidence of how the person wrote my ID and so on. I went into the trust and forced the skins to be transferred to the trust. There is video evidence. Please take action and contact me, as there is all the evidence.
That's called a confidence scam. I guess the "evidence" involved you being reported by another user and this "manager" asked you to trade all your items away for some kind of validation and that they would return them to you after a certain amount of time.

Read these:
Scam FAQ (Confidence Scams and Trade Scams)
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

Scam: I Have Been Reported and Will Be Banned
https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

Steam Item Restoration Policy
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24
Throwing everything on the players, that it is your responsibility. It is impossible, because in my situation, I believe that real professionals worked, who developed tactics for more than one day. In my situation, I was misled. You can look at the history of the trade, that I exchanged everything for zero. And this is not an equal exchange.
You're expected to know how to avoid being scammed. All trades are final. Your items are gone.
Last edited by FFL2and3rocks; May 3 @ 7:30am
Hodman May 3 @ 7:33am 
Originally posted by narcissist:
Throwing everything on the players, that it is your responsibility. It is impossible, because in my situation, I believe that real professionals worked, who developed tactics for more than one day. In my situation, I was misled. You can look at the history of the trade, that I exchanged everything for zero. And this is not an equal exchange.

They tricked you and you fell for it. Also, when you traded your items you got a notification stating you were giving your items away without expecting anything in return, you ignored it.
Originally posted by narcissist:
and the second went to my account, about which I did not even receive a notification. And blocked all the messages that I wrote to a friend. [...] but the second was sitting on my account and pressed cancel to change the password, and did not even know that they were sitting on my account. And after checking the mail, there was not a single letter that they were sitting on my account.
If they have access to your account you need to re-secure it:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Originally posted by narcissist:
Another communicated with me through official support, [...] They wrote in the format of support, [...]They entered a conversation, so they really are support [...] the format in which only support communicates.
Like this?
https://steamcommunity.com/sharedfiles/filedetails/?id=3367841871
Yes, it is true that I am responsible. BUT please note that they wrote my exact IP address and my email. Registration dates, which in turn affected the trust. These are professional scammers. In any case, I deserve to get my things back, since I can provide all the evidence. Everything is clearly visible there, where is the justice then?! I repeat once again that they exerted pressure. That the account would be blocked, which also played a role.
Originally posted by narcissist:
You can look at the history of the trade, that I exchanged everything for zero. And this is not an equal exchange.
Perhaps, but people do often trade items for nothing in return on a daily basis. A lot have different accounts they move items back and forth to. There is a checkbox that you have to click on that says you agree to the items in the trade window and that you are not expecting anything in return. From Steam's perspective, you have willingly given those items away to someone else.
Originally posted by narcissist:
Yes, it is true that I am responsible. BUT please note that they wrote my exact IP address and my email. Registration dates, which in turn affected the trust. These are professional scammers. In any case, I deserve to get my things back, since I can provide all the evidence. Everything is clearly visible there, where is the justice then?! I repeat once again that they exerted pressure. That the account would be blocked, which also played a role.
Re-secure your account.
Report the profiles of everyone involved.

You can open a Support ticket and ask them, but they'll tell you the same thing about getting your items back.
Yes, I saw what was happening, but it was being sent. What kind of system is this, in turn, everything happened in a split second. How real is the system, this once again proves that at least three scammers were working with me.
From Steam policy, maybe, but I have all the evidence. Why don't I have the right, if I can prove everything. It won't be difficult for them to return my things. Which were collected for years. And at some point someone else gets them, purely because of deception. Why such a policy? I'm not writing out of thin air, because I say it again - there is all the evidence
Originally posted by rawWwRrr:
Originally posted by narcissist:
Yes, it is true that I am responsible. BUT please note that they wrote my exact IP address and my email. Registration dates, which in turn affected the trust. These are professional scammers. In any case, I deserve to get my things back, since I can provide all the evidence. Everything is clearly visible there, where is the justice then?! I repeat once again that they exerted pressure. That the account would be blocked, which also played a role.
Re-secure your account.
Report the profiles of everyone involved.

You can open a Support ticket and ask them, but they'll tell you the same thing about getting your items back.
Yes, but why did I then replenish my personal funds to be deceived by professional scammers? And this policy will not restore justice in any way
You can keep asking the same questions but my answers won't change. I don't work for Support. You're more than welcome to ask them directly through the ticket system.
Originally posted by rawWwRrr:
You can keep asking the same questions but my answers won't change. I don't work for Support. You're more than welcome to ask them directly through the ticket system.
It turns out that I wrote support with all the evidence and links, etc. You want to say that it was in vain? And they won't return anything to me?
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