Why was no action taken against the accounts that scammed me?

[Heggy]

The title says it all. I reported the scam within 90 seconds of it happening, but 3 months later nothing has been done.

I won't be adding a single cent to my account (previously spending hundreds of dollars per year for over 20 years) until this has been addressed.

[ReBoot]

Because it usually isn't the account owner who scammed you. People hijack accounts to use for scams.

You should, by the way, change your prerogative to "I won't be adding a single cent to my account until I've learned about online security" as there's no way to get scammed without a mistake of yours.

[Supafly]

Support doesn't inform users of what action takes place. As Reboot said a lot of the times scammer use hijacked accounts as middlemen accounts to funnel to stuff

[Satoru]

The 'scammer' is generally another victim who's account was hijacked and used to perpetuate the scam.

[Lilim]

Opprinnelig skrevet av Fiddy Kiddler:

Why was no action taken against the accounts that scammed me?

Imagine your account has been hijacked and a scammer used it to scam other people.

Would you want your account to be permanently banned or even deleted?

[sandokanski]

Because accounts do not scam. Scammers do.

[nullable]

Opprinnelig skrevet av Fiddy Kiddler:

The title says it all. I reported the scam within 90 seconds of it happening, but 3 months later nothing has been done.

I won't be adding a single cent to my account (previously spending hundreds of dollars per year for over 20 years) until this has been addressed.

To help solidify the issue, as mentioned before a lot of accounts used in scams are hijacked. It's not like scammers are using, or even really have, their own personal accounts. So your account gets hijacked and used in scams, and you finally recover it. How harsh do you want to be penalized so other victims can feel avenged?

The flipside victims accounts can get banned, bans are against the account. And it doesn't matter who is in possession of the account. So sometimes we see topics where someone's account was hijacked and now they're banned in CS2. And they don't think that's fair. And the response is, "keep your account secure".