I actually need help.
Back in 2023, I had a steam account with a few games and later a relative bought me a new computer so I made a new account on steam and it wasn't until recently that i thought about the account on my old computer so naturally I tried to recover the account with the email and password and it worked, but the account didn't really recover it just changed the username of my current steam account to the old account username and that's all it did. None of the games i had on that old account were added into my library. Nothing. Anyone got any idea why this is happening?:steamfacepalm:
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GAME CAN NOT BE TRANSFERED.

You are on the wrong account.
Shaggy lähetti viestin:
GAME CAN NOT BE TRANSFERED.

You are on the wrong account.

I am aware, but after I added the account it wasn't there when I went to change accounts it was just my current one with the old user. Not sure if I need to add it again??
Viimeisin muokkaaja on Alexander; 26.3. klo 12.38
Alexander lähetti viestin:
Shaggy lähetti viestin:
GAME CAN NOT BE TRANSFERED.

You are on the wrong account.

I am aware, but after I added the account it wasn't there when I went to change accounts it was just my current one with the old user. Not sure if I need to add it again??
You should contact Support about it. Give them as much details as you can about current and "other" account.
Viimeisin muokkaaja on Aluvard; 26.3. klo 13.46
The only thing you can do is make a Steam Family and add that accoutn to the family share
Sounds more like you just changed the username on your second account rather than actually recovering the first one.

Bear in mind you have an account name, the one you use to login which can't be changed, and a username which is the one displayed to everybody which can be set to whatever you want (so long as it doesn't contain certain works like Valve etc...).

I've never had to do it, but from what I've seen posted when recovering an account you want to be logged out of all your accounts on Steam.
Alexander lähetti viestin:
I tried to recover the account with the email and password and it worked, but the account didn't really recover it just changed the username of my current steam account to the old account username and that's all it did.

So, you didn't actually log into the other account, you just found the function to change the displayname of your account...

Also, did you get the Steamguard mail from the other account? Probably not...

None of the games i had on that old account were added into my library.

First of all, nothing ever gets added to other accounts. You have two distinct libraries, one for each account. Sorry to say that, but it's generally a dumb idea to make "one account per PC" or something like that.

Having said that, people sometimes confuse the library of the account, and the set of installed games, and how it relates to things like family sharing. Logging into another account will switch to the library of that account, but it won't change the set of installed games. And, at least on the old family sharing (which is no longer active, but I don't know how the new system does it), the client would actually "mix" the various libraries that it knows about into your display.

As such, I would start with the web-page -- Steam only shows the actual library, nothing else.
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