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Ogami is right though. You'll just have to be patient. And it sounds like you have a few weeks to figure out how to manage your account better so you don't need Steam support to intervene on some level.
They said it didn't match what they had on their end but they would disable the steam guard or something, so I could get into my account--but then they did it on *this* account, which isn't what I needed, so I think they completely misunderstood me.
So then I re-enabled it on this account, and can't use the market now because of it...I didn't ask them to do what they did, they just did it.