Refunding a game bought outside of Steam?

[pr3dato8]

I recently bought a game off a website that gave me a product key code (nothing unusual), and I redeemed the code on steam. However I no longer want the game so wanted to get a refund but in the transaction history it says the game was "free" since I redeemed it as a code rather than bought directly off Steam. Does that mean that Steam won't refund that game at all?

[ReBoot]

Is that a trick question? Hie can Valve refund a game bought someplace else?

[Forcen]

Think about it, you didn't give Valve any money.

[Seretti]

This has to be a joke...

[Roscaria]

I had to read the OP twice to make sure I was awake.

[Roscaria]

It's extremely unlikely Steam will 'refund' you for a game you did not buy off them. However you could try requesting that they change the status of it, so you may 'gift' it to someone else who would like it.

It would be entirely up to Steam, depends on whether they are feeling benevolent.

[Hanomaly]

Originally posted by Roscaria:

It's extremely unlikely Steam will 'refund' you for a game you did not buy off them. However you could try requesting that they change the status of it, so you may 'gift' it to someone else who would like it.

It would be entirely up to Steam, depends on whether they are feeling benevolent.

Why would Steam do that. that's kind of absurd?

Anyway...
pr3dato8, why not ask the /website/ where you *bought the key from* for the refund. They are the ones who you gave your money to? That is who you should ask a refund from >.< As it is Valve has no idea how much you paid for that key, and they certainly didn't get your money. So they cannot (and will not, and should not) refund you.

[Forcen]

Thing about Steam keys are that you can't "give them back", when they are used they are useless and locked to that account.

[76561197962467768]

some people simply won't stop trying to find loopholes in policies. Valve won't refund games bought outside of steam.

[76561197962467768]

that's what I said yes :P

[Icedwhisper]

Well, Everyone is saying "You didn't give Valve any money" when he actually gave them the CD Key, Which costs money.. Why doesn't Valve just give him the money and revoke the CD Key from his account and then use that same key to activate the same game on someone else's account?

[Seretti]

Originally posted by Icedwhisper:

Well, Everyone is saying "You didn't give Valve any money" when he actually gave them the CD Key, Which costs money.. Why doesn't Valve just give him the money and revoke the CD Key from his account and then use that same key to activate the same game on someone else's account?

Valve did not get any money so any refunds on Steam is out of the question. If you buy something from Walmart, do you go to BestBuy to ask for a refund?

Once a CD key is used, it can't be used again.

[76561197962467768]

Originally posted by Seretti:

Originally posted by Icedwhisper:

Well, Everyone is saying "You didn't give Valve any money" when he actually gave them the CD Key, Which costs money.. Why doesn't Valve just give him the money and revoke the CD Key from his account and then use that same key to activate the same game on someone else's account?

Valve did not get any money so any refunds on Steam is out of thew question. If you buy something from Walmart, do you go to BestBuy to ask for a refund?

Once a CD key is used, it can't be used again.

This. They might have gotten the key for free, we don't know and Valve doesn't know, so chances of getting a refund are pretty much non existant.