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deksxn ☦ Jun 23, 2015 @ 1:50am
Steam doesn't accept "It's not fun" refund?
I heard a rumor online that Steam won't accept refunds if you put "It's not fun" instead of real issues, is this true?

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Showing 1-15 of 21 comments
z0rdôN Jun 23, 2015 @ 2:03am 
I politely asked for a refund on Garry's mod and I got it. I didn't like that game one bit. I think they're also more apt to give your money back if you choose to reimburse your steam wallet, so at least they're not losing any business.

"It's not fun" is one of the reasons to request a refund.

I couldn't stand garry's mod. My roomate loves it, I felt like I was stuck in some virtual troll forum where it's nothing but mic spam and 8 year olds. It was a terrible excuse for a game. I would have been pretty dissapointed if I hadn't gotten that refund.
Hanomaly Jun 23, 2015 @ 2:04am 
no idea. why not try yourself.

i thought if you were /under/ 2 hours.. and had owned the game for less than 14 days.. they automatically gave you a refund and didn't even require a reason.

But.. for the record. In real life most stores actually won't refund items for "not fun" as a reason either. It usually needs to be for another reasons too. Like it was broken. Didn't fit your needs. Was the wrong size. Turned out to be the incorrecr brand or.. other stuff.
deksxn ☦ Jun 23, 2015 @ 12:21pm 
Originally posted by BPXk.0.v0cxD:
I politely asked for a refund on Garry's mod and I got it. I didn't like that game one bit. I think they're also more apt to give your money back if you choose to reimburse your steam wallet, so at least they're not losing any business.

"It's not fun" is one of the reasons to request a refund.

I couldn't stand garry's mod. My roomate loves it, I felt like I was stuck in some virtual troll forum where it's nothing but mic spam and 8 year olds. It was a terrible excuse for a game. I would have been pretty dissapointed if I hadn't gotten that refund.
Thank you for the answer! I'm just curious how long did it take you to get a refund?
76561193903991391 Jun 23, 2015 @ 12:24pm 
I received a refund for that reason. I would try to limit how often you do it though, as [BPX]k.0.v0cxD pointed out Steam is probably more likely to start refusing refunds if you ask for a lot because they are not fun, then say if they do not run on your PC.
deksxn ☦ Jun 23, 2015 @ 12:26pm 
Originally posted by RabbitTheory:
I received a refund for that reason. I would try to limit how often you do it though, as [BPX]k.0.v0cxD pointed out Steam is probably more likely to start refusing refunds if you ask for a lot because they are not fun, then say if they do not run on your PC.
Thanks for your answer! I have a different problem now, I requested a refund on a game yesterday, I didn't get the money yet but the game's not in my library, any help? :(
Tev Jun 23, 2015 @ 12:27pm 
Originally posted by Frosty:
Originally posted by RabbitTheory:
I received a refund for that reason. I would try to limit how often you do it though, as [BPX]k.0.v0cxD pointed out Steam is probably more likely to start refusing refunds if you ask for a lot because they are not fun, then say if they do not run on your PC.
Thanks for your answer! I have a different problem now, I requested a refund on a game yesterday, I didn't get the money yet but the game's not in my library, any help? :(
Refunds are given within 7 days from approval.

It says so in the e-mail you should've gotten too.
deksxn ☦ Jun 23, 2015 @ 12:29pm 
Originally posted by Teutep:
Originally posted by Frosty:
Thanks for your answer! I have a different problem now, I requested a refund on a game yesterday, I didn't get the money yet but the game's not in my library, any help? :(
Refunds are given within 7 days from approval.

It says so in the e-mail you should've gotten too.
I got an email, lol I didn't even bother to read xD Thank you guys so much you helped me alot! :happy_creep: :happy_creep:
Kalte Ente Dec 4, 2016 @ 7:41pm 
I just found this 1,5-year old discussion on top of search results so I will add my experience. My "It's not fun"-request was accepted.

Some hours ago I filed a refund request with "It's not fun" on steam, even after reading this thread. The game was not fun to me due to minimum input lag and I could not solve the issue (usually its vsync), many forum entries are about this, but game has awesome ratings. I put this as additional information in the request and the refund request was accepted, money paid back.
pike Dec 4, 2016 @ 7:52pm 
steams refund policy is a no-fault , as long as you meet the under 2 hours 2 weeks restriction they refund , they dont care why
Nick Mar 2, 2017 @ 8:09am 
i have gta5 but done 70 hours but just upgarded my pc and now I dont know why but it's starting to have fps and lag should i get a refund?

and have had it for a month but no longer play it because of issues
Last edited by Nick; Mar 2, 2017 @ 8:10am
ReBoot Mar 2, 2017 @ 8:16am 
Originally posted by ✪ Charm3d:
i have gta5 but done 70 hours but just upgarded my pc and now I dont know why but it's starting to have fps and lag should i get a refund?
You're kidding, right?
Mr.Baked Sep 9, 2017 @ 1:34am 
Lol just got a refund, straight back to my mastercard and said I just didn't like the game and they refunded it the next day. But I did have less than two hours.
Java Jan 4, 2019 @ 7:55am 
Just found this thread. Still working 2018.
Java Jan 4, 2019 @ 7:55am 
and 2019 I suppose :P

playoftheyear Apr 16, 2019 @ 6:52pm 
I just tried to refund a game and got denied.
Just yesterday I purchased 7 titles. I began as always after installing each game to check for any problems running it or low fps etc. Out of the first 6 games 3 would not play correctly due to my specs being just a tad too low or meeting the requirements but having an intel gpu instead of a discrete nvidia or amd. So I refunded 3 and kept 3, no problems there and only amassed at most 10 minutes in each game, enough to fiddle with video options and configs.
The 7th game, also the most expensive and also the last listed in my LIBRARY in alphabetical order was nothing what the screens, videos and reviews made me believe the game to be. I played it roughly 11/2 hours looking for some fun but decided it was boring and the very type of game I dislike and always regret purchasing.This is the game that was denied a refund.

Reason: Hello playoftheyear
We will not be granting a refund because you already have a large number of recent refunds. Please remember that refunds are not a method for trying out games.

I have had even more refunds over the past 3 weeks but nothing over 10. I am mad because it is the most expensive and I always watch reviews and do research on a game that is pricey. This game was on sale, then I found out it was a port of a smartphone game. It is monotonously repetitive and boring. I need this refunded.

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Date Posted: Jun 23, 2015 @ 1:50am
Posts: 21