Overwolf settings and skype crash my computer, why?

[Tenderizer]

Whenever I try to open overwolf settings or a few minutes into a skype call my computer freezes completely. I know they both have the same cause because they crash in the same way (Keyboard and mouse become unresponsive and I have to push power button on my computer). I have windows 7, an 2gb AMD HD7700 series graphics card and I run my computer off a hard drive. Please help.

[tolyan221991]

heip

[R1FLE_wAlKer]

idk

[Raif]

Hey! Overwolf Community Manager here. Sounds like some sort of bug and there's some info that we'd need from you. Can you send an email to [e-mail] and include your log files? Those files will have some basic info on what's going on when you try to go into your settings and will help us narrow down what's going on. Here's some instructions on how to get to those right here:

http://feedback.overwolf.com/knowledgebase/articles/356475-how-to-sending-logs

Also, include the OP in your email, will make it easier to know it's you.

[Tenderizer]

引用自 Raif：

Hey! Overwolf Community Manager here. Sounds like some sort of bug and there's some info that we'd need from you. Can you send an email to [e-mail] and include your log files? Those files will have some basic info on what's going on when you try to go into your settings and will help us narrow down what's going on. Here's some instructions on how to get to those right here:

http://feedback.overwolf.com/knowledgebase/articles/356475-how-to-sending-logs

Also, include the OP in your email, will make it easier to know it's you.

I finally obtained the log files myself and there is no sign of an issue. Overwolf ran perfectly. It is not a problem with otherwolf. Here's my log files if you still want them (Sorry for ignoring your statement telling me to email it but this is easier for me).

23/06/2015 17:28:09.781 [1] (Information) CrashExceptionsHandler - Adding WER file C:\Users\7\AppData\Local\Overwolf\Log\Overwolf_06-23-15_17-28-09.Game.html
23/06/2015 17:28:09.781 [1] (Information) CrashExceptionsHandler - Wer register file result: 0
23/06/2015 17:28:09.781 [1] (Information) CrashExceptionsHandler - Adding WER file C:\Users\7\AppData\Local\Overwolf\Log\OWLog.cfg
23/06/2015 17:28:09.781 [1] (Information) CrashExceptionsHandler - Wer register file result: 0
23/06/2015 17:28:09.781 [1] (Information) CrashExceptionsHandler - Adding WER file C:\Users\7\AppData\Local\Overwolf\Log\Trace_3776_2015-06-23_17-28.log
23/06/2015 17:28:09.781 [1] (Information) CrashExceptionsHandler - Wer register file result: 0
23/06/2015 17:28:09.781 [1] (Information) AppCenter - Registering for restart with commandline: -silent -ARR 1
23/06/2015 17:28:09.781 [1] (Information) AppCenter -

<------------------------------+ 0.85.190.0 +-------------------------------->


23/06/2015 17:28:09.781 [1] (Information) AppCenter - command line: C:\Program Files (x86)\Overwolf\Overwolf.exe -silent
23/06/2015 17:28:09.781 [1] (Information) AppCenter - Process tree:
explorer (2756)

23/06/2015 17:28:09.797 [1] (Information) AppCenter - Found 1 processes named 'Overwolf'
23/06/2015 17:28:09.875 [1] (Information) AppCenter - initializing communication with store - restarted? False ; from store? False
23/06/2015 17:28:09.906 [1] (Information) LoginSession - Initializing Login Session (Windows 7 Service Pack 1 64-bit, .NET 3.5)
23/06/2015 17:28:10.530 [1] (Information) SettingsManager - Initializing SettingsManager
23/06/2015 17:28:10.920 [1] (Information) SettingsPageGeneral - Partner ID found in settings: 0
23/06/2015 17:28:10.920 [1] (Information) SettingsPageGeneral - Partner ID found in registry: 0
23/06/2015 17:28:10.920 [1] (Information) SettingsPageGeneral - Partner ID Changed from: 0 to: 0
23/06/2015 17:28:11.950 [1] (Information) SettingsManager - Load overwolf on startup is set to true!
23/06/2015 17:28:11.950 [1] (Information) SettingsManager - Trying to load Overwolf configurations list from resources
23/06/2015 17:28:11.965 [1] (Information) SettingsManager - Deserializing Overwolf configurations list from resources
23/06/2015 17:28:11.965 [1] (Information) SettingsManager - Parsing Overwolf configurations list from resources, Number of configurations: 39
23/06/2015 17:28:12.501 [1] (Information) CultureManager - System UI Culture ISO: en
23/06/2015 17:28:12.501 [1] (Information) VoiceCallManager - Initializing VoiceCallManager
23/06/2015 17:28:12.516 [1] (Information) ChatRoomsManager - Initializing ChatRoomsManager
23/06/2015 17:28:13.218 [1] (Information) UpdatesServiceManager - Initializing Updates Manager
23/06/2015 17:28:13.452 [1] (Information) OverwolfInfo - Loading overwolf info from file: C:\ProgramData\Overwolf\Setup\SetupInfo.ini
23/06/2015 17:28:13.641 [1] (Information) SystemAudioManager - Initializing Audio Manager
23/06/2015 17:28:13.641 [1] (Information) MediaManager - Initializing Video Manager
23/06/2015 17:28:13.641 [1] (Information) MediaManager - Settings Overwolf videos folder to: C:\Users\7\Videos\Overwolf
23/06/2015 17:28:13.641 [1] (Information) MediaManager - Settings Overwolf screenshots folder to: C:\Users\7\Pictures\Overwolf
23/06/2015 17:28:13.657 [1] (Information) MediaManager - Video Manager - Media player version from registry is: 12
23/06/2015 17:28:13.657 [1] (Information) HotKeysManager - Initializing HotKeysManager
23/06/2015 17:28:14.090 [1] (Information) ODKv2ExtensionDataManager - looking for appstore information in C:\ProgramData\Overwolf\Store
23/06/2015 17:28:14.215 [1] (Information) ODKv2ExtensionDataManager - found appstore information, creating pseudo appstore package.
23/06/2015 17:28:14.231 [1] (Information) ODKv2ExtensionDataManager - found appstore information with version 85.4.1
23/06/2015 17:28:14.231 [1] (Information) TCManager - Initializing TCManager
23/06/2015 17:28:15.916 [1] (Information) WindowsManager - Initializing WindowsManager
23/06/2015 17:28:18.006 [1] (Information) AppCenter - Attempt Overwolf Login
23/06/2015 17:28:18.006 [1] (Information) GamesManager - Initializing Games Manager
23/06/2015 17:28:18.006 [1] (Information) GamesManager - Found 1 game list files
23/06/2015 17:28:18.006 [1] (Information) GamesManager - Newest game list file: C:\Users\7\AppData\Local\Overwolf\GamesList.8519009.xml
23/06/2015 17:28:18.006 [1] (Information) GamesManager - file version: 8519009 default version: 8518403
23/06/2015 17:28:18.006 [1] (Information) GamesManager - Trying to load game list from file C:\Users\7\AppData\Local\Overwolf\GamesList.8519009.xml