I put paysafecard (10euro) and i don't have the money in my steam wallet..what i have to do?

[IGotVacBan(MadMike)]

I put paysafecard (10euro) and i don't have the money in my steam wallet..what i have to do?

[Tev]

What's its event under https://store.steampowered.com/account/store_transactions

If

Failed
Your money   will be returned to your balance by your payment processor in 3-5 business days
Do note that business days do not include the weekends
Pending
Your event will either change to Wallet Credit ; or Failed  later.
If funds have been withdrawn, do not cancel the transaction!

[IGotVacBan(MadMike)]

if i close the transaction??

[Tev]

Originally posted by {GR}MadMiké:

if i close the transaction??

It has this warning.

Warning: Did you already complete payment with your payment service provider for this transaction? If so, we will email you when we get notification of your payment and automatically complete your purchase.

Continue only if you are sure you have not already paid or you risk us not being able to fulfill this transaction. Canceling your transaction does NOT grant you a refund for your purchase.

Again, if your money has been withdrawn, do NOT cancel it.

[IGotVacBan(MadMike)]

i don't understand..i put a 10euro paysafe in my acc and i don't have the money in my wallet
i have to check my email?

[Tev]

Originally posted by {GR}MadMiké:

i don't understand..i put a 10euro paysafe in my acc and i don't have the money in my wallet
i have to check my email?

No.

If it says Failed and your money has been withdrawn, wait 3-5 business days.
If nothing after those business days, then contact Paysafe Card's Support.

If it says Pending, wait for it to either go through; or turn into Failed.

[IGotVacBan(MadMike)]

this is what is saying to me when i go to purchase paysafe now

Warning: Your recent transaction with us is still pending! Did you complete payment with your payment service provider? We're not sure yet, and we're waiting to receive an answer from them.

If you continue, and are purchasing any items a second time, you risk being charged twice.

[IGotVacBan(MadMike)]

what i have to do?

[Tev]

You wait for it to turn into Wallet Credit or Failed.

DO NOT CANCEL THE TRANSACTION.

[IGotVacBan(MadMike)]

Wait for how long?

[Tev]

Please read what I've already posted twice.

[IGotVacBan(MadMike)]

ok man thnank you..

[SUAREZ]

Ohhhh ok

[IGotVacBan(MadMike)]

bro sorry again..but it says that failed..
i lost my 10europaysafe? :(

[Tev]

Originally posted by {GR}MadMiké:

bro sorry again..but it says that failed..
i lost my 10europaysafe? :(

Then you wait 3-5 business days and your payment processor (PaySafe) should return the money.

Failed means Steam doesn't have the money; the money hasn't reached the recipient successfully, thus it comes walking back from its trip.

[WooDy]

6yjuy