Összes téma > Steam fórumok > Help and Tips > Téma részletei
All steam games crashing entire computer
I started having this problem a few weeks ago, both with brand new games (got bioshock infinite just now and I crashed before it even loaded the first mission) and with games i've previously 100%ed (ie. batman arkham city is now consistently crashing after 5 minutes or so of gameplay) I get no error messages, sometimes I crash completely other times I crash entirely but the blue ring on my power button stays on so I have to hard reset.
As far as I can tell my computer is not overheating as it s not hot afterwards and it will work fine until I load a game. The game will run fine up until it crashes which, as I've said, is about 5 minutes in.
Below is what I get when I do steam > help > system information:

Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x15
CPU Model: 0x10
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 1897 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 8 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon HD 7640G

DirectX Driver Name: aticfx32.dll
Driver Version: 14.100.0.0
DirectX Driver Version: 8.17.10.1280
Driver Date: 17 Apr 2014
OpenGL Version: 4.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon HD 7640G
VendorID: 0x1002
DeviceID: 0x9903
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3286 x 1080
Primary Display Size: 20.87" x 11.81" (23.98" diag)
53.0cm x 30.0cm (60.9cm diag)
Primary Bus Type Not Detected
Primary VRAM: 512 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 5595 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 688644 Mb
Largest Free Hard Disk Block: 168564 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected

Installed software:
7-Zip 9.20 (x64 edition)
Adobe Reader XI (11.0.11)
Adobe Refresh Manager
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Quick Stream
AMD VISION Engine Control Center
AMD Wireless Display v3.0
Anno 1404
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 2.0.3
AVG 2013
Batman: Arkham City GOTY
Battle.net
BioShock Infinite
Bonjour
Borderlands 2
Camtasia Studio 8
Cargo Commander
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
ccc-utility64
CCleaner
Classic Shell
Counter-Strike: Global Offensive
CyberLink Power2Go 8
CyberLink PowerDVD 10
D3DX10
Dota 2
Dual-Core Optimizer
EPSON Scan
EPSON WF-2530 Series Printer Uninstall
Far Cry® 3
Fistful of Frags
Fotogalerie
FTL: Faster Than Light
Galerie de photos
Garry's Mod
GIMP 2.8.14
Goat Simulator
Google Chrome
Google Update Helper
Half-Life
Hearthstone
Hitman: Blood Money
Hotline Miami
HydraVision
iCloud
iTunes
Java 7 Update 25 (64-bit)
Java 7 Update 67
Java 8 Update 25
Java Auto Updater
Java SE Development Kit 7 Update 40
Java(TM) 7 (64-bit)
JFK Reloaded 1.1
Just Cause 2
Just Cause 2: Multiplayer - Dedicated Server
Just Cause 2: Multiplayer Mod
Kerbal Space Program
Leadwerks Game Engine
League of Legends
Left 4 Dead 2
Loadout
Magicite
Malwarebytes Anti-Malware version 1.75.0.1300
Medieval II Total War
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64)
Microsoft Application Error Reporting
Microsoft Office 365 ProPlus - en-us
Microsoft Silverlight
Microsoft Small Basic v1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Movie Maker
MSVCRT
MSVCRT110
MSVCRT110_amd64
My Game Long Name
Mysearchdial
Natural Selection 2
Neverwinter
NVIDIA PhysX
Oblivion
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
OpenAL
Origin
Papers, Please
PAYDAY: The Heist
Peggle
Photo Common
Photo Gallery
PlanetSide 2
Poker Night at the Inventory
Portal
PunkBuster Services
Qualcomm Atheros Bluetooth Suite (64)
Qualcomm Atheros Client Installation Program
QuickTime 7
Raccolta foto
Realm of the Mad God
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
S Agent
Saints Row IV
Search Protect
Sid Meier's Civilization V
Skype™ 7.5
Skype Click to Call
Software Updater
Source Filmmaker
Space Engineers
Spacebase DF-9
Spore
Spore: Creepy & Cute Parts Pack
Spybot - Search & Destroy
State of Decay
Steam
Strike Vector
Support Center FAQ
Synaptics Pointing Device Driver
Team Fortress 2
The Escapists
The Mighty Quest For Epic Loot
Thief
Thomas Was Alone
Uplay
Visual Studio 2010 x64 Redistributables
War Thunder
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices (03/07/2012 )
Windows Driver Package - Samsung Electronics Co. Ltd. (RadioHIDMini) HIDClass (07/27/2012 20.57.1.735)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
XSplit Gamecaster

If any more information is required or you want more detail as to the problem message me and I'll reply to the best of my ability!

PLEASE help!!!!!
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19/9 megjegyzés mutatása
tbh this happend to me yesterday on payday 2 I just got a blue screen on windows, I suggest wiping your PC for viruses and contacting steam for technical support
Sounds like something is dying in your PC if its affecting old games that ran fine.
Most likely need a new graphics card, although it could be many things.

If you get a blue screen, copy the error or message etc, and that usually explains where the problem is.

In the meantime, try running games on windowed mode. That helped me with my last PC when it was dying.
Legutóbb szerkesztette: Maverick; 2015. jún. 13., 8:52
it's not blue screen the entire computer just crashes, I ran a whole computer scan on AVG free edition (fully updated) and everything was clear. Also I've tried varifying game cache, although I haven't yet tried windowed mode, I'm gonna have dinner then come back to you on wether bioshock actually worked in windowed, also thanks for the quick reply
Jax eredeti hozzászólása:
Sounds like something is dying in your PC if its affecting old games that ran fine.
Most likely need a new graphics card, although it could be many things.

If you get a blue screen, copy the error or message etc, and that usually explains where the problem is.

In the meantime, try running games on windowed mode. That helped me with my last PC when it was dying.
As I said it's not blue screen I just have to hard reset (sometimes the lights are still indicating the laptop as on however it's just black screen so I'm forced to hard reset)
I just downloaded a new game, prison architect, and it crashed around 10 minutes in (only tryed in fullscreen)
I tried bioshock infinite in borderless windowed mode and it still crashed at around the same point (a few minutes in)
Also, if you're certain it's a hardware issue any tips for telling my parents I need a new £600 computer?
Do you have an AMD FX processor?

If so you likely need to update your firmware
Satoru eredeti hozzászólása:
Do you have an AMD FX processor?

If so you likely need to update your firmware

Video Card:
Driver: AMD Radeon HD 7640G

Is that what you're talking about? to be honest I'm not very good with the hardware and spec side of computers
Legutóbb szerkesztette: Pen Jones - Ollie; 2015. jún. 13., 13:02
infact my CPU is and AMD A8-4500M
Same thing is happening to me.. coincidentally, I had to install a update for windows and visual c++. So I think both of ours is a software problem, and I have an AMD as well..

Any luck in fixing it yet?
I ended up buying a new pc, http://shop.lenovo.com/us/en/desktops/erazer/x-series/x310/#tab-tech_specs, fankly it's probably fixable but I needed an update anyways
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19/9 megjegyzés mutatása
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Összes téma > Steam fórumok > Help and Tips > Téma részletei
Közzétéve: 2015. jún. 13., 8:46
Hozzászólások: 9