Steam Support is ♥♥♥♥♥♥♥ useless

[AstroDuck]

I've been unable to reset my password for over a year and steam still, despite multiple tickets being opened has yet to resolve the issue. It all started when I got rid of a phone that had steam guard on it but never disabled the guard.

I don't get why steam can't help me. This is getting ♥♥♥♥♥♥♥ outrageous. I did EVERYTHING I was asked of me and they still havent resolved the issue. I just get bot ass responses. And then when I try to find a place to as for help its now saying I already have a ticket open. I officially cant contact steam rn. I'm losing my ♥♥♥♥♥♥♥ mind.

[🌐ᴢᴈᴇᴇᴋ]

You need to provide proof of ownership.


More information can be found in the FAQ below.
https://help.steampowered.com/en/faqs/view/7EFD-3CAE-64D3-1C31#sold

Publicado originalmente por Steam Support:

Help! I sold or lost my phone and I can't log in anymore! What do I do?

If possible, you should contact your wireless service provider and get a replacement phone with the same phone number. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.

If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. Use the "Help me with my issue" button at the top right of this page to get help removing your authenticator. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket.

[Satoru]

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[AstroDuck]

Thank you guys for taking the time to help. I appreciate it.