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may be you can start by telling us your os and what release of steam you are running ( stable or beta )
you're talking about packet loss 20%, how did you mesured that ? under a ping or tracert ?
personaly i do not think the issue is comming from steam , try to do your test without steam running first , but i guess you will get same issues as well ...
this does not occur when using my internet service on any other platform eg streaming, mobile, playstation
only occurs with steam and discord does not even drop out
as you said, -ping was used in game, so it's not a steam issue but a game issue
imo you should better launch a command prompt and use ping -t www.google.com and see if you get packetloss here and bad ping too.
https://packetlosstest.com/
If wifi use patch cable ofc.
From wallplug to whatever ISP you have a defautl gateway is that ISP problem.
ps.
In game server as above issue point out and privat dedicate server , i dont think i ahve seena 500ping server in 20 years, this is whatever privat user own server and connection issue , nopt a steam issue at all.
Try a server near you or public server from game devs.
ps.
Ping is Latency, and you can find several post with whay do steam user not get it stop use wifi , any steam user AIM here is lowest Latency as possible ( this means cable, and technicaly you have no clue what other privat user has he server on wifi network maybe )
steam user is from casual games to pro gamers and noobs in network in top of this.
then i said noobs its because many complain over game lag and they keep use wifi. ( funny how things happend )
again we have no clue in you have 3 wifi router or if you are using cable. but i bet you get the msg if you did.
gl with it.
ps.
be happy we dont have the power to disconnect aka terminate the connection with all wifi user in the game world, pretty sure it will be done ( Latency is not a joke ) people forget all players need to sync into server, this is not you alone, with extended Latency. its all the players.
its about time steam user get the msg.
It's your job to aim for lowest Latency as possible at network. ( atm game devs don't care and steam don't care ) fact is as gamers we all should care.
Some crack pot post at internet suggest ppl use Bridge and repeaters, you just extend the Latency even more, ( there is a diffrence in emrgency fix and keep use it. )
There is no way its a network issue when you can see 3 different ISP's , 3 locations, cable, wifi AND 3 modem/routers
When all 3 ISP doing it only look like a self issue or same wall plug issue or same problem
Bandwide issue with 3 ISP even on same wall plug look like congestion, do you have 3 wall plug or same.
Again we have no clue here how setup is. ( bandwide capacity at basement or ISP line aka. campus network line limitation. ( so many ways with multi isp and how they did it could be a issue here. )
You coaul have even 3 wallplug and all 3 runb into same switch at campus, so technical you have a lesser network, ( keep in mind we have no clue here in how it was done )
and be happy you get other crazy idea's with what could have done this.
Most here only have 1 ISP and maybe a company line run at same network with own VPN or switch to its own configuration.
sorry but your explanations are all but surely not clear :
the ping and packetloss you have are under your game , while using the ingame ping command right ?
like i suggested you, open a command prompt using cmd and type ping -t www.google.com and see if you still get bad ping and packetloss, then come back here telling what you found...
else i won't be able to analyse your issue ...
no if he did his ping under game and imagine he is using a vpn ...
we should start by avoiding the game first then we can dig deeper, local issue, drivers, etc ..
But don't do ping using a game ...
and its here it get funny 3 ISP do not have same location and traffic and result will be diffrent.
and yes ingame ping do not explan that game own network issue and location to it..
well atleast we get a debat out of it. ( that always a good thingy. )
you are correct yes, different location and ISP
It is not exclusively to one game - it can be any game with steam, the disconnect is a matter of seconds before it gains connectivity again
There is NO issues with any other aspect of the internet whilst this occurs to steam. for example i can still speak in discord and search the web browser while this occurs. It even occurs in games where I am not doing online play such as Bannerlord
we do not know isp location , for the exemple of france , we have sosh and orange both are different isp but both are sharing the same infrastructure... i know i have one of their technical local room just at 20 meters xd ( and not sur but i guess bouyghe telecom also rent orange infrastructure )
better imo wait result of a ping done under cmd imo... personaly i won't do ping trought game ..
And anyway what's sur, it's not a steam issue xd