Wszystkie dyskusje > Fora Steam > Help and Tips > Szczegóły wątku
Removing games from my account
i was able to remove like 7 games and post for a few refunds. but i want to get rid of about 70 games from my account. every time i click remove game. it just says Error in removing the game. its impossible to email anyone or have a live support to get this done. is there anyway to remove the games?
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Private 27 stycznia o 13:47 
Contact Steam support......
Duke Ludwig 27 stycznia o 13:51 
theress no way to contact a live support or even an email. its all just "heres steam support and some options to click on but no way for you to email us or talk to a live representative"
what do i do when steam support fails!?
Kargor 27 stycznia o 13:54 
It's POSSIBLE that Steam rate-limits such removals so hijackers can't just clean out libraries in no time.

Don't try for lets say 24 hours. i have no idea what the cooldown might be, if there is one, but Steam cooldowns generally reset whenever you try doing the thing before the cooldown has expired.

If it does not have a cooldown, Steams hiccup should also be fixed.
Duke Ludwig 27 stycznia o 13:56 
Thank you Ill try again tomorrow to see if it works.
Private 27 stycznia o 13:58 
Początkowo opublikowane przez Duke Ludwig:
theress no way to contact a live support or even an email. its all just "heres steam support and some options to click on but no way for you to email us or talk to a live representative"
what do i do when steam support fails!?

That's a lie. I have contacted Steam support many times in the past, and they have emailed me back.
Satoru 27 stycznia o 14:14 
I guess why remove the games?

Removing game is just a round about way of just hiding them from your library. Which you can already do with liek 3 clicks for 100 games. There's very little reason to outright remove them

Since mass removal of games is extremely uncommon, you've likely triggered a failsafe on Steam's end as it may be indicative of an accoutn hijack
Ostatnio edytowany przez: Satoru; 27 stycznia o 14:14
Początkowo opublikowane przez UFOHunter47:
Początkowo opublikowane przez Duke Ludwig:
theress no way to contact a live support or even an email. its all just "heres steam support and some options to click on but no way for you to email us or talk to a live representative"
what do i do when steam support fails!?

That's a lie. I have contacted Steam support many times in the past, and they have emailed me back.

Well, My family has had a couple small issues lately that support tickets were created... and the responses were abysmal.

It took 3 more responses to even actually address my problem. The 1st, 2nd and 3rd responses were out of context completely, much like the forum moderation here these days. And they finally said "so sorry, we can't do anything about it..."

Oh really? Valve's store, website, community, Steam client, databases but their support can't even forward the VERIFIED issue to the proper department, apparently...

My wife's issue (purchased DLC from bundle purchase not showing up) was handled no better and she just gave up.

I can't imagine the frustration with an actual critical problem and having to deal with these people.
Ostatnio edytowany przez: Silicon Vampire; 27 stycznia o 14:32
Duke Ludwig 27 stycznia o 14:40 
I emailed the support email and it literally said something along the lines of "This email is no longer monitored, here is the link to our support webpage."
Private 27 stycznia o 14:47 
Początkowo opublikowane przez Duke Ludwig:
I emailed the support email and it literally said something along the lines of "This email is no longer monitored, here is the link to our support webpage."

You're not telling the truth. I gave you the link to contact them and you still pretend it doesn't exist.
Duke Ludwig 27 stycznia o 15:20 
i genuinely did not see that message. i will give it a shot thank you.
Początkowo opublikowane przez Duke Ludwig:
I emailed the support email and it literally said something along the lines of "This email is no longer monitored, here is the link to our support webpage."

Support doesn't not have an email address to contact them with, only the ticket system...

https://help.steampowered.com/en/

:nkCool:
Dean 19 maja o 5:12 
There's indeed limit to remove games from your account. I had tons of those stupid small games in my account that they were giving them away for free and I was collecting them to make badges and level up my account in the past, but these days I don't care about Steam level anymore or collecting those small garbage games, I had +400 games and half of them were those kind of games, so I decided to remove them and I'm facing the same issue. Steam started giving me cooldowns before I proceed to remove games by giving me cooldowns. Very frustrating. A simple process that should be done in one day now will be stretched for several days because of this stupid limit, but I'm not surprised as Steam is the most stupid gaming platform where common sense doesn't exist in this abbysal company.
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Wszystkie dyskusje > Fora Steam > Help and Tips > Szczegóły wątku