All Discussions > Steam Forums > Help and Tips > Topic Details
SH.7ᴇᴍᴘᴇsᴛᴲ Jan 13 @ 4:45am
My items randomly sell on the market twice!
Am I the only one who experienced this, one day steam emailed me about my items steam says that I sell my item (even tho I didn't even sell them) and they Forced my account to buy some DOTA stuff I already reset my password and deauthorize any devices can anyone help me?
< >
Showing 1-10 of 10 comments
↑↑↓↓←→←→BASelect Jan 13 @ 4:46am 
Items will not be returned.
#1
SH.7ᴇᴍᴘᴇsᴛᴲ Jan 13 @ 4:49am 
Originally posted by ↑↑↓↓←→←→BASelect:
Items will not be returned.
Oh alr thx for replying tho
#2
miamew3 Jan 13 @ 4:50am 
Do the following steps to secure your account.

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


As already mentioned your items will not be returned, you can read more about that here:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24
#3
SH.7ᴇᴍᴘᴇsᴛᴲ Jan 13 @ 4:50am 
Is this normal or what?
#4
SH.7ᴇᴍᴘᴇsᴛᴲ Jan 13 @ 4:52am 
Originally posted by miamew3:
Do the following steps to secure your account.

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


As already mentioned your items will not be returned, you can read more about that here:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24
Alr thx for this thank you for the help appreciate it!
#5
miamew3 Jan 13 @ 4:54am 
Originally posted by 조유리:
Is this normal or what?
No it's not normal, unless your accounts has been hijacked. Do you know how you gave away your log in credentials?

Some possible ways like:

*Using 3rd party trading sites
*Vote for my team (scam)
*Claim free game/gift card (scam)
*You have been reported (scam)
#6
SH.7ᴇᴍᴘᴇsᴛᴲ Jan 13 @ 4:56am 
Originally posted by miamew3:
Originally posted by 조유리:
Is this normal or what?
No it's not normal, unless your accounts has been hijacked. Do you know how you gave away your log in credentials?

Some possible ways like:

*Using 3rd party trading sites
*Vote for my team (scam)
*Claim free game/gift card (scam)
*You have been reported (scam)

Well only remember that I buy some item in steamexchange.net
#7
miamew3 Jan 13 @ 5:01am 
Originally posted by 조유리:
Well only remember that I buy some item in steamexchange.net

That is most likely the reason why your account got hijacked.
#8
SH.7ᴇᴍᴘᴇsᴛᴲ Jan 13 @ 5:04am 
Originally posted by miamew3:
Originally posted by 조유리:
Well only remember that I buy some item in steamexchange.net

That is most likely the reason why your account got hijacked.
Damn, I will be careful next time thanks for helping me!
#9
miamew3 Jan 13 @ 5:07am 
No problem, just remember to try and stick to trading/selling on Steam and avoid 3rd party sites no matter how tempting it is. This is the reason why Steam does not support trading on other sites.
#10
< >
Showing 1-10 of 10 comments
Per page: 1530 50

All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jan 13 @ 4:45am
Posts: 10
Start a New Discussion

Discussions Rules and Guidelines