Unable to Sync™

[Fatmeatball]

Has anyone else been having problems with Steam Cloud lately? When cloud saves are on, any game I launch (including games that have never used cloud saves in the first place) gives an error saying Steam is unable to sync my progress with the cloud. The window is also strangely vertical, at around 210x547 pixels because I am too lazy to include a screenshot, but that's beside the point anyway.

Turning off cloud saves does stop it from happening, but I don't want to do that since I use my Steam Deck often (interestingly enough, the Deck never says anything is wrong with cloud saves).

I have a feeling there's something wrong with my Steam installation itself, but the client checks its own integrity every time it starts, so... shrug

[fr33m4N]

If you're experiencing issues with Steam Cloud synchronization, here are some steps you can try to troubleshoot the issue:

Check your internet connection: Slow or unstable internet connection can cause synchronization issues with Steam Cloud. Make sure your internet connection is stable and fast enough to sync your game progress.

Verify the integrity of game files: Corrupted or missing game files can also cause Steam Cloud synchronization issues. Go to "Library" > Right-click on the game giving you the error > "Properties" > "Local Files" > "Verify Integrity of Game Files". Wait for the process to complete, then try launching the game again.

Disable Steam Cloud synchronization for the game: If you continue to experience issues with Steam Cloud synchronization, you can try disabling it for the affected game. Go to "Library" > Right-click on the game > "Properties" > "Updates" > Uncheck "Enable Steam Cloud synchronization for [game name]". This will prevent the game from using Steam Cloud to synchronize your progress.

Delete the Steam Cloud cache: Sometimes, the Steam Cloud cache can become corrupted, causing synchronization issues. To delete the cache, go to your Steam directory (usually located in C:\Program Files\Steam), then delete the "userdata" folder. This will delete all Steam Cloud data, so be sure to back up any important save files first.

[Fatmeatball]

fusioN původně napsal:

Delete the Steam Cloud cache: Sometimes, the Steam Cloud cache can become corrupted, causing synchronization issues. To delete the cache, go to your Steam directory (usually located in C:\Program Files\Steam), then delete the "userdata" folder. This will delete all Steam Cloud data, so be sure to back up any important save files first.

This solved it, the cache became corrupt at some point.

[Bent Fabric]

I was having the exact same problem today. Thanks for posting this.

[SakeBito]

Fatmeatball původně napsal:

fusioN původně napsal:

Delete the Steam Cloud cache: Sometimes, the Steam Cloud cache can become corrupted, causing synchronization issues. To delete the cache, go to your Steam directory (usually located in C:\Program Files\Steam), then delete the "userdata" folder. This will delete all Steam Cloud data, so be sure to back up any important save files first.

This solved it, the cache became corrupt at some point.

'Getting the same "Unable to Sync" thing, so... if I delete this userdata file, will it wipe out all of my game saves, or will they reload? 'Don't care to have to replay every game from Square One, especially since Valve / Steam is only giving us 91 more days to play.

[Fatmeatball]

SakeBito původně napsal:

Fatmeatball původně napsal:

This solved it, the cache became corrupt at some point.

'Getting the same "Unable to Sync" thing, so... if I delete this userdata file, will it wipe out all of my game saves, or will they reload? 'Don't care to have to replay every game from Square One, especially since Valve / Steam is only giving us 91 more days to play.

1: To my knowledge, this only deletes the cache of what's about to be uploaded from your PC to Steam Cloud.
Not 100% certain though, so I do recommend going into the userdata folder and looking up the IDs (easiest way is to simply visit the store page) of any game you want to keep the saves of, and backing up those folders.

2: What exactly do you mean 91 more days...?

[Zesc]

Fatmeatball původně napsal:

SakeBito původně napsal:

'Getting the same "Unable to Sync" thing, so... if I delete this userdata file, will it wipe out all of my game saves, or will they reload? 'Don't care to have to replay every game from Square One, especially since Valve / Steam is only giving us 91 more days to play.

1: To my knowledge, this only deletes the cache of what's about to be uploaded from your PC to Steam Cloud.
Not 100% certain though, so I do recommend going into the userdata folder and looking up the IDs (easiest way is to simply visit the store page) of any game you want to keep the saves of, and backing up those folders.

2: What exactly do you mean 91 more days...?

Pardon the slight necro:

1. I just tried myself and this doesn't touches your local saves at all, only steam's knowledge of what needs to by synced and what not. Be prepared though to make lots of manual decisions on which save is the correct one when launching games. Also compare Valve's FAQ.
   Sadly, didn't fix the issue for me.
   
   
2. By 2024, Steam ceases support of Windows 7 and 8, apparently.