"Corrupt update files" error with external SSD??

[凸 (^_^) 凸]

I was moving some games from the internal SSD to my Samsung T7 external SSD, and I found out that some games (like Hades, RE2 remake, The Stanley Parable, Stray etc) just stopped working, like the game just shut down immediately after it started, while some other games (like Rise of the Tomb Raider, Hollow Knight and some smaller games) still work fine.

I used the stock USB-C cable that came with the drive and plugged it in a USB3.2 gen 2 port, so I thought it should be fine.

I tried to verify integrity of game files, it said that some number of files failed and need to be reacquired. But then while it redownloaded the files, towards the end it gave me a "Corrupt update files" error. Even after I uninstalled the game and tried to reinstall it I still get the same error.....

Does anyone have any idea why this happens? Do some games just not run on external drives?

[Maria]

https://www.youtube.com/watch?v=bcseDVlXpd0
Newly uploaded video

[Iceira]

No not really, USB-C should be fast enough , unless game transfer rate cant keep up.
So whatever that is, see it as work internal not external, unless you know whats wrong.

do not have other app that access same driver, could be cache issue or other most have this transfer rate, most here that use external do it because internal is small or laptop.

but many forget the transfer rate issue. ( example dont have Brand new game on old usb drive, but that fail then you said USB-C ) so whatever it is, still your job to test and tell us here.

dont forget own board USB driver update and check media Brand harddisk support page, and dont forget Full performance, any reduce mode do effect disk I/O this has been told in many post.

if you are a laptop owner then you have clearly not pay attention to past post.

OS user settings and hardware matters here. to get disk I/O on max performance.

ps.
and you wont get other skilled person to even post here, this is seen as user own problem to deal with own user option and still require pc skills to know how things work, and you forgot other things like no viatual memory on external, thats same as double write to same disk and you just lost 50% throughput , as i said you need to be very skilled to know all this.

Be happy someone bother to even reply with it, im sure many know this, thats not same as want to explan other this.

[凸 (^_^) 凸]

Originally posted by Iceira W10:

No not really, USB-C should be fast enough , unless game transfer rate cant keep up.
So whatever that is, see it as work internal not external, unless you know whats wrong.

do not have other app that access same driver, could be cache issue or other most have this transfer rate, most here that use external do it because internal is small or laptop.

but many forget the transfer rate issue. ( example dont have Brand new game on old usb drive, but that fail then you said USB-C ) so whatever it is, still your job to test and tell us here.

dont forget own board USB driver update and check media Brand harddisk support page, and dont forget Full performance, any reduce mode do effect disk I/O this has been told in many post.

if you are a laptop owner then you have clearly not pay attention to past post.

OS user settings and hardware matters here. to get disk I/O on max performance.

ps.
and you wont get other skilled person to even post here, this is seen as user own problem to deal with own user option and still require pc skills to know how things work, and you forgot other things like no viatual memory on external, thats same as double write to same disk and you just lost 50% throughput , as i said you need to be very skilled to know all this.

Be happy someone bother to even reply with it, im sure many know this, thats not same as want to explan other this.

Thanks for replying, I am grateful for everyone that replies. I'm not expecting experts but since this is the "Help and Tips" forum I thought this would be a good place to seek help and tips.

I'm pretty sure transfer rate is not the issue here as I've tested the port and the drive in the past.

Not sure what you mean by "if you are a laptop owner then you have clearly not pay attention to past post." I am a laptop user and no I've not seen any past post about this that links to laptop. Care to explain a bit more about it?

[Crazy Tiger]

Could be different reasons for it. A wonky cable, the anti-virus killing things, issues with the drive, for example.

[Iceira]

Laptop in Balaced mode has reduce Disk I/O

[凸 (^_^) 凸]

Originally posted by Maria:

https://www.youtube.com/watch?v=bcseDVlXpd0
Newly uploaded video :tobdog:

None of these methods seemed to work unfortunately :(

[凸 (^_^) 凸]

Originally posted by Crazy Tiger:

Could be different reasons for it. A wonky cable, the anti-virus killing things, issues with the drive, for example.

I've tried different cables, same result. I don't have any anti-virus except Windows Defender, which has not given me any trouble before.

[凸 (^_^) 凸]

Originally posted by Iceira W10:

Laptop in Balaced mode has reduce Disk I/O

I've tried performance mode, same result unfortunately :(

[Crazy Tiger]

Originally posted by 凸 (^_^) 凸:

Originally posted by Crazy Tiger:

Could be different reasons for it. A wonky cable, the anti-virus killing things, issues with the drive, for example.

I've tried different cables, same result. I don't have any anti-virus except Windows Defender, which has not given me any trouble before.

Have you whitelisted the folders in Defender? Might actually make a difference.

Have you done a health check on the external SSD, just to be sure?

[凸 (^_^) 凸]

Originally posted by Crazy Tiger:

Originally posted by 凸 (^_^) 凸:

I've tried different cables, same result. I don't have any anti-virus except Windows Defender, which has not given me any trouble before.

Have you whitelisted the folders in Defender? Might actually make a difference.

Have you done a health check on the external SSD, just to be sure?

I don't know how to whitelist so I disabled Defender and still, same results.

I've not checked because it's a new SSD and I've only used it for a week. I've had no problem transferring all sorts of files tho.

I'm starting to think maybe some games just doesn't like USB interface? Of all the 40ish games I moved to the SSD about half of them worked and half of them didn't which is just so bizarre to me...

[Iceira]

Try Contact Steam Support and Brand board or name of Brand PC , even brand harddisk support and ask themn how come game dont work on external usb-C, because what ever it is sounds like a issue with cant keep up sense games dont work on it, and besure you do not have any other app that access that disk or cache if you have enable viatual mem like swapfile or write behind cache.

as i said noone here get it, then it look like it should work.
it look like hardware issue or cable or its driver that dont work as it should, but you rule that out.


did you use steam storage to move files to external or copy manual folders, most get .acl missing error if not done right way, but you dont mentions this so even that is seen as cant be that error. ( i only mention this because what if you dont get that msg, then game will not work and you dont know why. )

and sense you cant installl directly to external, this is seen before , and why we dont know, steam should know this, but we have seen then move games as transfer to them external device do work. ( as i said steam has issue or should i say a install to them problem, and its here, most dont get it why unpacking and direct write on fly somehow is a issue, but most here dont buy that on a USB-C device that should be fast enough, and this is why you should talk with own hardware support. ( steam dont recommend external unit ) and yet its been there way before steam was born. ( you can even say steam brake old pc core rules.

any media type is a storage device, in old days this was just a transfer rate issue, i even recall a dat tapesteram app use it as disk, so crazy idea is seen before. tahst my point most will not even try that today. ( and this is why support is the only way out of this.


ps.
dont forget steam use explanation with usb drop chain , and thats why they dont recommend it, and yet you can ask many here that say, dont have power shutdown and other things like that on them. and we are again over in user own problem, and user option.

gl with it.

[Iceira]

ohh dont have OC pc or other thing like that BIOS "turbo ram" all things run faster then intended can make bottlenecks, as i said many off topic things here, i and other cant see here.

[Harmonica]

I have been using another Samsung T7 for years with Steam and had no issue (and a T5), so it's not an inherent problem with these drives, and playing games on them works fine.

That said I'm in exactly the same boat right down to the make of drive (T7).

Like you, I transferred the game to the new drive using Steam, and afterwards the game itself (Dead by Daylight) exited with an error message pointing to one of its data packages (previously was working fine on a different external drive for years). Then verifying files in Steam got into a loop of patching but ending with 'corrupt files'. Verifying them actually increases the number of corrupted files each time..

It is likely either we both have bad drives or the steam game folder transfer is not working correctly for these games (usually I just cut and paste the game folder over, and then choose to re-install in Steam to that location, which is basically the same result).

My only other thought is that it's the USB cable. My two working drives I use USB C -> USB C (the mini connector type). This time I tried using the provided USB C->USB B cable (still in a USB 3 port). I vaguely remember reading that using this might cause issues with these drives, but it's been years now.

In my case it's a new drive, and this whole process of copying games over is purely to test if something like this is going to occur... best to find out with game installs that can be redownloaded rather than actual data. Disk Check also reported some errors so I am guessing my drive is just a dud or something.

edit: updated a different game, MultiVersus, also ended with corrupt files. So yeah I'd say in my case the drive is just bad.

[Iceira]

Feel free to ask steam support, but i will say ask own board and Harddisk support,

steam do not recommended external device, they said usb have chain drop. but thats not same as cant install on them, most here will not even dare ague with not fast enough. or ask if other app access media. but thats the problem here all look fine and dandy, there is only Original Board support and Harddisk brand support left here. sense USB is a onboard device unit it fall under board support issue.

gl with it.

ps.
and still dont ruleout own cable or port issue or its driver, this is seen as all-in-one at board issue. ( sur it can happedn some hardware issue ( but as i said let them Original support places deal with it, maybe they will take issue up with steam if they think they made a mistake here. ) i doubt it, steam just use it, they did not make it

you need to understand what storage media is a dump drive letter in pc system. ( rougly explanation just a dump type of media device. )

technical if old floppy disk 1.44 was fast enough and big enough for a game and NTFS, then it should work. this is my point a dump device media type. and this is why you should ask them and let them deal with it. im not even sure steam knows what happend here. unless they did investigate this from the past anmd its same issue still there with write on the fly.

[Harmonica]

Originally posted by Iceira W10:

ps.
and still dont ruleout own cable or port issue or its driver, this is seen as all-in-one at board issue

Yeah, it's a good point. I will check by using a different cable and port later, since I am using a new port I have not used previously, and it might be a bad port. Or the provided cable itself might be bad, or bad combination of cable and port type. Honestly personally I suspect my drive is just a bad drive (but that will shortly become Amazon's issue).