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Need Help!!!Dota 2 Items purchased without my consent
Yesterday at 6:00 pm, items were purchased on my account without my consent and without using my money. I don't know if it was a transaction error or hacker invasion, but I want to know if my account is at risk of being banned due to alleged theft? If so, what can I do to stop it? Need help!!!
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Lilim 2023年9月15日 23時11分 
Daniel-DPM の投稿を引用:
Yesterday at 6:00 pm, items were purchased on my account without my consent and without using my money.

What do you mean "without using my money"?

Have you checked your Steam wallet and your inventory?

Sometimes, the hacker sells your items and uses that money to purchase some overpriced items.

Not all items require confirmation to be sold: Click!


Daniel-DPM の投稿を引用:
I don't know if it was a transaction error or hacker invasion, but I want to know if my account is at risk of being banned due to alleged theft? If so, what can I do to stop it? Need help!!!

Your account is compromised.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. Use your own antivirus programm or use https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey


Steam does not return inventory items or wallet funds: https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433#noreturn

Community Market FAQ の投稿を引用:
How can I reverse or cancel a completed Community Market transaction and/or get a refund?

All purchases are final – you will not have any right to a refund or a reversal of any Community Market transaction once it is completed.

Report the account that sold the overpriced item(s).
I back, and yes he managed to sell all my items and he buy items from a strange account with several numbers instead of a nickname, I have no idea how he managed to hack my account
最近の変更はDaniel-DPMが行いました; 2023年9月17日 18時52分
Luckily, I didn't have any very valuable items.
Here his account name df3454a84s23, if you can report him, i will be thankful
Lilim 2023年9月17日 23時26分 
Daniel-DPM の投稿を引用:
Here his account name {removed}, if you can report him, i will be thankful

Naming and Shaming is not allowed.

Only you can report that account.
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全スレッド > Steam 掲示板 > Help and Tips > トピックの詳細
投稿日: 2023年9月15日 21時15分
投稿数: 5